Senior UI/UX Research & Designer

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

As a Senior UI/UX Research and Designer at Window Nation, you will play a pivotal role in shaping the digital customer experience and driving business growth through innovative design solutions. You will lead a team of less experienced UI/UX designers, fostering collaboration and mentorship, while also being hands-on in developing digital products and platforms. Your focus will be on leveraging user research to design an effective digital customer experience and enhance our website generally, develop business intelligence, driving a positive user experience for the users of our operating system and using cutting-edge design techniques to overall enhance customer satisfaction.

• Conduct in-depth user research to understand customer behaviors, preferences, and pain points, using findings to inform design decisions and drive product improvements.
• Lead the design and development of intuitive and visually appealing digital experiences across web and mobile platforms, ensuring consistency and usability.
• Collaborate closely with cross-functional teams, including product managers, developers, and marketers, to define project goals, requirements, and timelines.
• Utilize business intelligence tools such as Power BI to analyze data and derive actionable insights, driving informed design decisions and optimizing user experiences.
• Champion innovation and creative thinking within the design team, exploring new ideas and technologies to stay ahead of industry trends and competitors.
• Lead and mentor a team of UI/UX designers, providing guidance, feedback, and support to foster their professional growth and development.
• Collaborate with stakeholders to develop and maintain design systems, style guides, and other documentation to ensure consistency and scalability across digital platforms.
• Continuously monitor and evaluate the performance of digital products, using metrics and user feedback to identify areas for improvement and optimization.

• Bachelor's degree in design, human-computer interaction, or related field
• 2+ year’s experience in UI/UX design, with a strong portfolio showcasing your work and design process.
• 2+ years of hands-on experience in data science, with a focus on complex data modeling and analysis.

• Master's degree preferred
• Experience working in the Residential home services industry.
• Knowledge of front-end development technologies such as HTML, CSS, and JavaScript.
• Familiarity with agile development methodologies and project management tools such as Jira or Trello.
• Proven experience leading design projects from concept to delivery, with a focus on driving business results and improving customer experiences.
• Expertise in user research methodologies, including user interviews, surveys, usability testing, and data analysis.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, etc.
• Strong analytical skills and experience with business intelligence tools such as Power BI or Tableau.
• Excellent communication and collaboration skills, with the ability to effectively articulate design concepts and rationale to stakeholders at all levels.
• Experience leading and mentoring a team of designers, fostering a collaborative and inclusive work environment.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple projects and priorities simultaneously.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.