Job details

Windows Systems Engineer

Join the people helping people.

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the

2023 Gallup Exceptional Workplace Award

and has been named to the

Forbes list of America’s Best Midsize Employers 2023

! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position provides sophisticated technical expertise in the strategic analysis of Windows-based server system solutions, and the related domain service technologies to which Microsoft’s suite of utilities is utilized (DHCP, DNS, ADFS, DFS, ADCS, etc.). This person works independently or as a team member to deliver new services and solutions, implement complex configurations, and work on specialized projects requiring advanced training and experience.

This position will play a critical role in supporting E.S.S.’s technology directives; by way of innovative solutions and alignment to industry standard processes that serve to stabilize, manage, update, and secure PSCU’s infrastructure services.

The ideal candidate is an Engineer with skills and experience in building scripts from scratch within PowerShell (you will be requested to provide original Script samples in the interview process).

Essential Functions & Responsibilities

Serve in a significant engineering and support role. Provide technical insight and serve as both a consultant and implementation specialist in support of current technical dependencies and new, long-range strategic system designs.
Identify applications for new technological directives and provide recommendations to management. Provide system needs assessments including analysis, design, vendor research and comparison. Participate as needed in POC, controlled testing, and implementation of new technologies.
Provide advanced technical training to operational/support staff in complex system projects and related solution configurations.
Design, install, configure, monitor, and maintain technical solutions that fall under the purview of the ESS team. Utilization of electronic software distribution and system management tools to complete assigned tasks and manage normal maintenance.
Anticipate, identify, and quickly resolve technical problems that affect system, service, and/or network availability.
Perform regular preventative maintenance and necessary repairs on file servers/systems, operating systems, sub-systems, and applications.
Design, implement, and maintain enterprise-wide security solutions (and related practices) insofar as they, or their practices, apply to the scope of responsibility that is not otherwise defined or managed by the Security team.
Perform regular system monitoring and performance tuning. Provide regular reports to management indicating system utilization, capacity, and projected growth. Analyze system resources to identify optimizations and efficiencies.
Develop and maintain proper documentation/diagrams for all system configurations.
Follow established change control procedures for all system configuration changes. Familiarity with ITIL change control processes is helpful.
Provide for high availability of system resources for PSCU and its’ member credit unions; including provisions for protection against all forms of data loss using backup and recovery methodologies and design practices. This includes contributing to and/or managing aspects of the design, implementation, and on-going support of a DR/BC plan.
Proven experience building, deploying and supporting hardened enterprise Microsoft environments
Perform other duties as assigned.

Requirements:

Seven (7) years of IT experience, with a proven track record of success and progressively expanding roles and responsibilities in a Microsoft Windows environment.
Three (3) years of administrative experience with VMWare technologies.
Experience in System Backup and Recovery practices, principles, applications and mechanisms.
Advanced-to-expert level familiarity with ADDS, ADFS, DFS-R, ADCS, DNS, DHCP, RADIUS, Group Policy, VPN services, RDP, and PowerShell, ADCS, as well as a strong understanding of certificates, certificate management, and PKI

Education:

Bachelors’ Degree in Information Technology or equivalent combination of secondary education (technical school, etc.) and/or Microsoft certifications combined with direct industry experience required.
Minimum of one industry recognized engineering certification required (Microsoft, Cisco, Security, or related). Microsoft MCSA/MCSE HIGHLY preferred. Note: If the MCSE has not been obtained prior to employment, it must be completed within 2 years of the starting hire date. Training classes will be provided as a benefit.

Knowledge, Skills, & Abilities

Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
Experience supporting and working a large scale distributed network (800+ servers and 1200+ managed end-point devices)
Experience using Microsoft S.C.C.M. highly preferred
Strong understanding of common network services and protocols such as DHCP, DNS, time services, TCP/IP, UDP, ICMP, etc., as well as a functional understanding of basic routing principles
Familiar and comfortable with SAN/NAS storage systems as well as common file systems and rights provisioning (CIFS, NFS, iSCSI architectures and implementations, etc.)
Experience with VMWare and related virtualization technology concepts and implementations required
Able to work under tight deadlines and handle multiple high priority projects simultaneously
Ability to communicate effectively in both verbal and written at both direct (one-on-one) and across all levels of the organization
Willing to participate in an on-call rotation and respond, if needed, 24 hours a day, 7 days a week
Travel is not a requirement but may be necessary as part of critical support events

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:

$85,200.00

$144,800.00

Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

Beautiful, state-of-the-art campus
Endless opportunities for advancement
Competitive wages
Generous paid time off and paid holidays

Our benefits package includes:

Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
Dental and Vision
Basic and Optional Life Insurance
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Legal Plan
Pet Insurance
Adoption Assistance Plan
Mental Health and Well-being: Employee Assistance Program (EAP)
Mental health and Well-being: Virtual mental health support and resources
Tuition Reimbursement
Wellness program
Back-up child care program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

PSCU is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a PSCU location, employee attentiveness and cooperation with PSCU Employee Safety Workplace Protocols is critical.

Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver's license, and proof of insurance at time of hire and annually.

All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter.

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following

"EEO is the Law" Poster

and the

"EEO is the Law" Poster Supplement

. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

PSCU is an E-Verify Employer. Review the E-Verify Poster

here

(English and Spanish). For information regarding your Right To Work, please click

here

(English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at

recruiters@pscu.com

for assistance.