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Pricing Specialist FT - job 3 of 3

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

Pricing Specialist

Job Purpose

Manages the pricing integrity of the store. Administers price changes and resolves pricing issues. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Ensures shelf labels and signs are correct and maintained in all departments including price changes, advertised items, etc. while providing courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

 

Key Performance Indicators (KPI) - What Success Looks Like

KCTB - Kameleon Corrective Tag Batch - % of files read. To ensure pricing integrity and increase customer trust stores should be at 80% or above for KCTB compliance.

Wkly Category Scans - Price checks - Completing the weekly category scan test assignment per the schedule.

Essential Responsibilities - What's Expected of Me

Responsibility                                                                                                                          % Of Time

SERVICE:                                                                                                                                    40%

Creates an environment that enables customers to feel welcome, important and appreciated increasing confidence and loyalty. Conducts test scans on categories of merchandise to ensure price accuracy, description, department and taxability. Ensures shelf labels and signs are correct and items without UPC codes are priced. Resolves pricing problems and price file discrepancies.

 

FINANCIAL:                                                                                                                                30%

Completes daily and weekly administrative tasks (communications, online training, price file changes, etc.) Reviews/inspects shelf labels and signs for accuracy and takes appropriate action with discrepancies. Assist in the planning, and organizing of the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.

 

LEADERSHIP:                                                                                                                            15%

Promotes trust and respect among associates by collaborating, promoting teamwork,

and communicating company, department, and job specific information. Coordinates the effective implementation of store price changes with store management and department management to maintain price integrity and controls. Adheres to all local, state and federal laws, and company guidelines.

 

COMPLIANCE/SAFETY:                                                                                                                                             15%

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.

Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

 

 

Disclaimer

Performs other job-related duties as assigned.

 

Qualifications

 

 

Required Education                                                      Course of Study

N/A

 

Preferred Education                                                      Course of Study

High School / GED

 

Relevant Experience                                                      Supervisory Experience

 

3 - 6 years minimum                                                      No Experience Required

 

Language(s) Required                                                    Language(s) Preferred

 

English                                                                            English & Spanish

Knowledge, Skills & Abilities Required

•Must be 18 years of age

•Authorization to work in the United States or the ability to obtain the same.

•Successful completion of pre-employment drug testing and background check.

•Strong customer service skills.

•Exceptional interpersonal, motivational and communication skills.

•Proficient with computer applications used in effectively operating the department.

 

Environmental Factors

Department

Environmental Factors

Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.

Travel Requirements

 

Travel Percent                                         Overnight

 

Occasional                                              No

Shift

Varied

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pricing Specialist FT, Winn-Dixie Retail Stores

Are you looking for a fulfilling career as a Pricing Specialist? Join the team at Southeastern Grocers in Riverview, where we pride ourselves on fostering an inclusive atmosphere that celebrates diversity. As a Pricing Specialist, you’ll play a crucial role in maintaining pricing integrity across our store, ensuring that our customers can shop with confidence. Your days will be engaging as you manage price changes and resolve any pricing discrepancies. Not only will you check and maintain shelf labels and signs, but you’ll also directly contribute to a dining experience that feels welcoming to all. Collaborating with store management will be key as you implement effective price changes and monitor compliance with safety and regulatory requirements. You’ll spend 40% of your time creating a customer-friendly environment, while 30% will focus on handling financial tasks and administrative responsibilities. You’ll also have the opportunity to promote teamwork and uphold safety standards within the workplace. With the ability to scan categories for pricing accuracy and ensure compliance with local and state regulations, this job will offer you the chance to shine and grow your career within a company that values individual contributions. A background in a retail leadership role and strong customer service skills will drive success in this role. If you're ready to take on a pivotal position in a vibrant, dynamic team, we want to hear from you!

Frequently Asked Questions (FAQs) for Pricing Specialist FT Role at Winn-Dixie Retail Stores
What are the responsibilities of a Pricing Specialist at Southeastern Grocers?

As a Pricing Specialist at Southeastern Grocers, your main responsibilities include managing the pricing integrity of the store, administering price changes, and resolving any pricing issues that may arise. You will conduct test scans to ensure price accuracy and provide excellent customer service to enhance customer loyalty.

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What qualifications do I need to apply for the Pricing Specialist position at Southeastern Grocers?

To qualify for the Pricing Specialist role at Southeastern Grocers, candidates should ideally have a high school diploma or GED along with 3-6 years of relevant retail or supervisory experience. Additionally, strong customer service and communication skills are essential for success in this role.

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How does the Pricing Specialist contribute to customer experience at Southeastern Grocers?

The Pricing Specialist significantly enhances the customer experience at Southeastern Grocers by ensuring pricing accuracy and maintaining up-to-date shelf labels and signage. This attention to detail builds customer trust and encourages loyalty, making shoppers feel valued.

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What kind of environment can a Pricing Specialist expect at Southeastern Grocers?

Pricing Specialists at Southeastern Grocers can expect a dynamic retail environment that champions inclusion and diversity. The company encourages teamwork and collaboration, making it a great place to find support and foster a sense of belonging among colleagues.

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What compliance responsibilities does a Pricing Specialist at Southeastern Grocers have?

A Pricing Specialist at Southeastern Grocers must adhere to various compliance and safety standards, including food safety regulations and company policies. This role also involves executing product recalls and ensuring that all items are removed from customer access if necessary.

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Common Interview Questions for Pricing Specialist FT
Can you describe your experience with managing pricing changes in a retail environment?

When addressing this question, highlight specific instances where you successfully managed price changes, the methods you used to ensure accuracy, and how you resolved any issues. Mention your approach to teamwork and communication with other departments.

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How do you prioritize your tasks as a Pricing Specialist?

In answering this, discuss how you would assess urgency and impact when deciding on task prioritization. Share strategies you use to stay organized and ensure that customer satisfaction is always at the forefront.

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What strategies would you use to ensure pricing accuracy and integrity?

Explain your methodology for conducting regular price checks and audits, as well as how you would handle discrepancies. Including specific tools or technologies you are familiar with will strengthen your answer.

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Describe a time you helped improve customer experience in a previous role.

Share a concrete example that illustrates your proactive approach to enhancing customer service. Discuss the actions you took, how you monitored results, and any feedback received from customers.

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How do you handle conflicts with team members or management?

Talk about your communication skills and how you foster a respectful dialogue. Emphasize your approach to finding common ground and seeking resolutions in a collaborative manner.

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What do you know about Southeastern Grocers and its commitment to diversity and inclusion?

Demonstrate your knowledge of Southeastern Grocers by discussing their diversity initiatives and how you believe inclusion positively impacts workplace culture. Mention your enthusiasm for being a part of such an environment.

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How do you stay updated on compliance and regulatory changes affecting pricing?

Mention specific resources, continuing education, or industry news outlets you rely on. Illustrate your proactive attitude toward staying informed and ensuring compliance.

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What is your approach to training new team members on pricing integrity?

Outline a structured approach that includes hands-on training, providing resources, and ensuring that newcomers feel mentored and supported, helping them adapt smoothly to their new roles.

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Can you give an example of a time you identified and resolved a pricing error?

Use a specific example to detail how you discovered the error, the steps taken to correct it, and how you communicated with impacted parties. Highlight your attention to detail and commitment to maintaining trust with customers.

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What technical skills do you possess that will help you excel as a Pricing Specialist?

Discuss any software, data analysis skills, or relevant tools you are proficient in. Emphasize how these abilities will assist you in executing your role effectively and supporting pricing accuracy.

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MATCH
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FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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