Leasing Consultant (Fort Wainwright) - job 1 of 2

As a Leasing Consultant at WinnCompanies in Fort Wainwright, your responsibilities include showcasing our properties, managing applications to verify resident qualifications, handling inquiries via phone or in-person, maintaining property presentation standards, and conducting administrative tasks necessary for leasing homes. You'll be key to ensuring high occupancy rates by aligning customer needs with available units in our community.

To apply for the Leasing Consultant position at WinnCompanies, candidates should possess a high school diploma or GED, along with 1-2 years of experience in sales, leasing, or customer service. Strong customer service skills, attention to detail, and effective communication abilities are essential. A valid driver's license and experience with Microsoft Office are also required, while property management experience or an associate’s degree can be advantageous.

Generally, the Leasing Consultant role at WinnCompanies is a full-time position; however, there may be opportunities for flexible or hybrid schedules depending on the specific requirements of the role and the team's needs. It's best to inquire directly during the application process to see what options are available.

WinnCompanies is committed to employee success and offers multifaceted leadership and learning opportunities for new Leasing Consultants. You will receive thorough training to understand our processes and community culture, alongside continuous development programs to enhance your skills and advance your career.

At WinnCompanies, we prioritize the well-being of our team members by offering a comprehensive benefits package, including generous time off, health and wellness programs, and support initiatives like our Employee Relief Program. We're dedicated to creating a positive work environment where Leasing Consultants can thrive and feel supported in their roles.

To demonstrate effective property sales strategies as a Leasing Consultant, I would focus on understanding the target audience's needs and preferences. I would then highlight the unique features and benefits of the properties during tours, ensuring a connection is made between what the prospect desires and what we offer. Utilizing compelling storytelling can also create an emotional appeal, making the community feel like home.

In the role of a Leasing Consultant, if faced with an unhappy prospective resident, I would first listen actively to understand their concerns. I would empathize with their situation and address issues promptly, whether it’s about the property or their experience. Offering alternatives, such as different units, would help demonstrate our commitment to customer satisfaction.

As a Leasing Consultant, I understand the importance of confidentiality and compliance in handling applications. I would adhere strictly to legal regulations and company policies by safeguarding resident information, using secure systems for data processing, and ensuring applications are reviewed in accordance with established procedures.

In managing multiple inquiries as a Leasing Consultant, I prioritize tasks based on urgency and potential impact on occupancy rates. Utilizing a CRM system helps me track leads effectively, while maintaining a to-do list ensures that all prospects receive timely follow-ups and personalized attention, allowing me to manage my time efficiently.

As a Leasing Consultant, maintaining 'Rent Ready' properties involves routine inspections to check for cleanliness and necessary repairs. I would collaborate with maintenance teams to schedule regular upkeep and staging efforts to ensure our homes are visually appealing and welcoming to prospective residents during tours.

One successful leasing experience involved understanding a family’s specific needs for space and amenities. By actively listening, I was able to show them a property that perfectly matched their requirements, which influenced their decision positively. This highlights the importance of personalized service in leasing.

As a Leasing Consultant, I believe in consistent follow-up communications, whether through emails, phone calls, or texts. I would schedule regular check-ins using a CRM tool to ensure no lead falls through the cracks, providing timely updates and answering any further questions they might have.

Teamwork is crucial for a Leasing Consultant as collaboration with management, maintenance, and marketing teams enhances the leasing process. By sharing insights and strategies, we can align our efforts for higher occupancy, improved resident satisfaction, and a cohesive approach to property management.

To succeed as a Leasing Consultant, I stay informed about leasing market trends by subscribing to industry publications, attending workshops, and connecting with other professionals in property management. This helps me understand competitive pricing, resident preferences, and innovative marketing strategies in leasing.

I am drawn to the Leasing Consultant position at WinnCompanies due to the company’s commitment to creating exceptional living experiences for residents, particularly those in the military community. I admire the values of teamwork, innovation, and growth, and I am excited about the opportunity to contribute to such a purpose-driven organization.