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Tax Credit Property Manager II (Canterbrook Village Apartments) - job 1 of 2

WinnCompanies is searching for a Tax Credit Property Manager II to join our team at Canterbrook Village Apartments, a 108-unit affordable housing community located in Shelbyville, TN.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


Please note that the selected candidate will work Mondays through Fridays.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Direct LIHTC experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Direct HUD experience.
  • 1-3 years of supervisory experience.
  • Ability to work independently with limited immediate direction.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.


Website: https://canterbrookvillageapts.com/


#LI-BB1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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Gilbert Winn
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What You Should Know About Tax Credit Property Manager II (Canterbrook Village Apartments), WinnCompanies

WinnCompanies is excited to welcome a Tax Credit Property Manager II to our vibrant team at Canterbrook Village Apartments in Shelbyville, TN. This role is perfect for someone who is ready to dive into the world of affordable housing management, where you'll be at the helm of overseeing a lively 108-unit community. Your day-to-day will involve collaborating with our senior management to set rent levels, ensuring that occupancy stays at its peak and residents are happy and comfortable in their homes. You will also play a vital role in processing move-ins and move-outs, applying state and federal regulations, and managing the well-being of our community. With your keen attention to detail, you'll maintain tenant files and ensure compliance with programs while also guiding our maintenance team to keep everything in tip-top shape. Communication is key, and through your remarkable customer service skills, you’ll resolve resident conflicts and issues timely, making our community a great place to live. Plus, you’ll be integral in prepping the annual budget and providing financial reports to paint a clear picture of our operations. If you thrive in a fast-paced environment and have a passion for making a difference in people’s lives, then this role at Canterbrook Village Apartments will be both rewarding and fulfilling!

Frequently Asked Questions (FAQs) for Tax Credit Property Manager II (Canterbrook Village Apartments) Role at WinnCompanies
What are the responsibilities of a Tax Credit Property Manager II at Canterbrook Village Apartments?

As a Tax Credit Property Manager II at Canterbrook Village Apartments, your key responsibilities will include managing daily operations of the property, such as overseeing occupancy rates, processing tenant applications, conducting move-ins and move-outs, maintaining accurate tenant files, and ensuring compliance with state and federal regulations. You'll also be tasked with collaborating on rent levels, preparing budgets, and addressing resident concerns promptly to foster a harmonious community.

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What qualifications do I need to apply for the Tax Credit Property Manager II position at WinnCompanies?

To apply for the Tax Credit Property Manager II position at WinnCompanies, you need a high school diploma or GED equivalent, along with 1-3 years of relevant work experience in property management and direct LIHTC experience. Knowledge of landlord and tenant laws, computer proficiency (especially in Microsoft Office), and excellent customer service skills are essential. A bachelor’s degree and supervisory experience would be preferred qualifications that can enhance your application.

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What benefits can I expect as a Tax Credit Property Manager II at Canterbrook Village Apartments?

As a Tax Credit Property Manager II at Canterbrook Village Apartments, you can expect a robust benefits package that includes generous time off policies, a 401(k) plan with company matching, comprehensive medical, dental, and vision options, and a tuition reimbursement program. Additionally, our perks include health expense reimbursement for gym memberships, an employee relief program, and discounts from various corporate partners to ensure you and your family thrive while working with us.

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What is the work schedule for a Tax Credit Property Manager II at WinnCompanies?

The Tax Credit Property Manager II position at WinnCompanies follows a standard Monday through Friday schedule, allowing for a balanced work and personal life. This provides the perfect opportunity for professional growth without sacrificing your time outside of work.

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How does WinnCompanies support professional development for Tax Credit Property Managers?

WinnCompanies is committed to the professional growth of its employees, offering comprehensive training and development programs, including the Professional Development Program (PDP). As a Tax Credit Property Manager II, you will have access to training opportunities that cultivate your leadership skills, team efficiency, and overall career advancement in the property management field.

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Common Interview Questions for Tax Credit Property Manager II (Canterbrook Village Apartments)
Can you explain your experience with tax credit properties?

Certainly! Highlight specific experiences where you've managed tax credit properties, discussing your understanding of LIHTC guidelines and how you successfully navigated complex compliance scenarios. Showcase your familiarity with financial reports and recertification processes to demonstrate your relevant expertise.

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How do you handle conflicts with residents?

When handling conflicts with residents, I always prioritize open communication and active listening. I would start by understanding their concerns fully and work towards a resolution that is fair and in compliance with site guidelines. Sharing how you've de-escalated previous situations can illustrate your capability in conflict resolution effectively.

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What strategies do you use to maintain optimum occupancy levels?

To maintain optimum occupancy levels, I implement strategic marketing and outreach efforts, analyze market trends to adjust rent prices accordingly, and ensure a positive resident experience that encourages word-of-mouth referrals. Discussing specific campaigns or initiatives you've led would strengthen your answer.

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Describe your experience with financial reporting and budget preparation.

In my previous roles, I was responsible for preparing financial reports and managing budgets. I ensure accuracy in monthly variance reporting and collaboratively work with senior management to discuss budget allocation. It’s important to emphasize attention to detail and how you leverage reporting tools in this context.

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How do you keep your team motivated and engaged?

Keeping a team motivated is essential for success. I foster an engaging work environment by promoting open communication, setting clear goals, providing training opportunities, and encouraging recognition for their efforts. Sharing specific examples of how you've built team morale can demonstrate effective management.

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How do you ensure compliance with property regulations?

I ensure compliance with property regulations by staying informed about the latest laws and best practices in property management. Regular training sessions and audits help keep the team aligned with required standards, and I prioritize organized documentation to streamline compliance efforts.

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What experience do you have with property management software?

I have extensive experience with property management software, particularly Yardi and RealPage. I utilize these tools for tenant tracking, financial reporting, and effectively managing maintenance requests. Discuss how you've enhanced property operations through these systems.

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Could you provide an example of a successful marketing campaign you've implemented?

Absolutely! In my previous role, I crafted a targeted marketing campaign that included social media ads and community events, which led to a significant uptick in inquiries and applications. Detailing the strategies and metrics involved can illustrate your marketing acumen.

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How do you handle the financial aspects of property management?

I handle financial aspects by maintaining a thorough understanding of budgeting, rent collections, and forecasting expenses. Establishing regular financial reviews with my team helps in tracking our performance against budgets, ensuring fiscal responsibility.

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Why do you want to work for WinnCompanies?

I am drawn to WinnCompanies' commitment to community and affordable housing solutions. I admire the emphasis on teamwork and professional development, making it an ideal place for me to contribute my skills while also growing as a property manager.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
January 2, 2025

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