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Contracts Supervisor - Waste Operations

Job Description

  • Permanent, Full time
  • $97,099.24 per annum plus Superannuation
  • Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As Contracts Supervisor – Waste Operations, you will play a pivotal role in ensuring the safe, effective, and efficient delivery of contacted waste services to the Hume community.

What you’ll be doing:

  • Supervise and lead the delivery of allocated contracted services, for the Waste Operations business unit and other allocated contracts, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
  • Undertake contract management and procurement activities for allocated contracts, including but not limited to; specification development, tendering, submission evaluation, contract negotiation, contract award, report writing, contract extensions and variations, contract management, contract administration, contract inspections, contract meetings, and transition activities.
  • Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030.
  • Ensure the timely and effective delivery of allocated actions from the department Business Plan.
  • Encourage a safety-centric culture across the Waste Contracts unit, ensuring employees are aware of and comply with all relevant Occupational Health and Safety legislation, policies and procedures.
  • Participate in the recruitment, induction, and training (internal and external of the Waste Contracts group employees.
  • Support the Coordinator Waste Contracts with development of the Waste and Sustainability department budget, including through the provision on accurate estimates for contracted services expenditure.
  • Assist in monitoring the financial performance of contracted waste services, including the creation of reports
  • Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Waste Contracts, Manager Waste and Sustainability, other departments, and external parties

The skills and experience you’ll bring to the role:

  • Knowledge and experience in developing and managing a complex range of contracts and agreements with external parties to achieve outcomes.
  • Experience in the development of tender specifications and contract documentation.
  • Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
  • Ability to maintain confidentiality of information and advice. 
  • Demonstrated contract supervision, management and administration skills, with a proven ability to effectively manage long-term service contracts.
  • Demonstrated experience complying with and working to Occupational Health and Safety regulations, policies and procedures.
  • Highly developed and effective verbal and written communication skills, with proven experience in report writing, and in the preparation of contract specifications and documentation.

Required Certifications & Qualifications: 

  • Tertiary qualifications in Contract Management, Law, Business, Management or a related discipline with relevant experience working in the field
  • Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Average salary estimate

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What You Should Know About Contracts Supervisor - Waste Operations, Hume City Council

Are you ready to make a difference in waste management? Join Hume City Council as a Contracts Supervisor – Waste Operations, and be at the helm of our essential services for the Coolaroo community! In this full-time role, you’ll lead and supervise contracted waste services, ensuring they are delivered safely and efficiently while meeting our high service standards. You will engage in various aspects of contract management, from crafting specifications and tendering to negotiating contracts and overseeing their execution. Your ability to effectively communicate and liaise with diverse stakeholders will be crucial as you aim to deliver exceptional customer service. We’re all about creating a safety-centric culture, so your experience with Occupational Health and Safety legislation will help you ensure compliance across the team. Reporting to the Coordinator Waste Contracts, you'll provide insightful reports and presentations that steer our Waste and Sustainability strategies and efforts. Your adeptness in monitoring financial performance and delivering high-quality written documentation will play a vital role in the success of our initiatives. With a strong commitment to teamwork and inclusivity, Hume City Council values each employee's contribution. We provide ongoing professional development opportunities and a supportive work environment, making this an exciting chance for you to grow both personally and professionally. If you have the relevant qualifications and experience in managing complex contracts, we encourage you to apply. Let’s work together for a cleaner, greener future in Coolaroo!

Frequently Asked Questions (FAQs) for Contracts Supervisor - Waste Operations Role at Hume City Council
What are the primary responsibilities of a Contracts Supervisor – Waste Operations at Hume City Council?

As a Contracts Supervisor – Waste Operations at Hume City Council, your main responsibilities involve supervising the delivery of contracted waste services, ensuring compliance with service standards, and fostering a safety-centric culture. You'll handle contract management tasks such as procurement activities, contract negotiation, and financial monitoring, ultimately supporting the council's Waste and Resource Recovery Strategy.

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What qualifications do I need to become a Contracts Supervisor – Waste Operations at Hume City Council?

To qualify for the Contracts Supervisor – Waste Operations position at Hume City Council, you should possess tertiary qualifications in Contract Management, Law, Business, Management, or a related field. Relevant experience in contract management and a current driver’s license are also essential for this role.

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How does Hume City Council promote safety and compliance within the Waste Operations team?

Hume City Council promotes safety and compliance in the Waste Operations team by fostering a safety-centric culture and ensuring that all employees are well-informed about Occupational Health and Safety legislation, policies, and procedures. The Contracts Supervisor will play a key role in maintaining these standards and supporting team members in adhering to them.

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What skills are essential for a Contracts Supervisor – Waste Operations role at Hume City Council?

A Contracts Supervisor – Waste Operations at Hume City Council should possess well-developed customer service and communication skills to engage effectively with various stakeholders. Additionally, expertise in contract management, report writing, and a good understanding of procurement processes are crucial for this role.

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What kind of career development opportunities are available for a Contracts Supervisor – Waste Operations at Hume City Council?

Hume City Council is committed to the professional development of its employees, offering various training and development opportunities. As a Contracts Supervisor – Waste Operations, you can expect to further enhance your skills and knowledge in waste management and contract supervision through ongoing learning initiatives and exposure to multi-disciplinary projects.

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Common Interview Questions for Contracts Supervisor - Waste Operations
Can you describe your experience with contract management and supervision?

When answering this question, provide specific examples of contracts you have managed, detailing your roles and the outcomes achieved. Highlight your approach to monitoring compliance, maintaining service continuity, and how you resolve disputes or issues that arise.

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How do you ensure a safety-focused environment within your team?

Discuss your strategies for promoting safety culture such as regular safety meetings, training sessions, and proactive communication with your team regarding safety protocols. Mention any specific measures you've implemented in past roles that successfully enhanced workplace safety.

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What techniques do you use for effective contract negotiations?

Explain your negotiation style and techniques, focusing on preparation, understanding stakeholder interests, and achieving win-win outcomes. Providing an example of a successful negotiation you've led can add depth to your response.

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How do you approach the development of tender specifications?

Articulate your process for developing tender specifications, including stakeholder consultation, understanding project goals, and ensuring clarity in documentation. Mention the importance of aligning with strategic objectives and how you engage with experts to ensure comprehensiveness.

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Can you give an example of a challenging contract management situation and how you resolved it?

Provide a situation where a conflict or issue arose in contract management. Detail the steps you took to address the problem and how you ensured compliance while maintaining strong relationships with stakeholders.

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How do you monitor and report on the financial performance of contracted services?

Discuss the tools and metrics you use to track financial performance, including regular audits, budget monitoring, and key performance indicators. Explain how you convey this information through reports to facilitate decision-making.

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What strategies do you use to foster teamwork and collaboration within your department?

Share your strategies for building teamwork, like facilitating open communication, encouraging feedback, recognizing contributions, and engaging team members in decision-making processes to develop a collaborative atmosphere.

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How do you handle feedback from the community regarding waste services?

Elaborate on your approach to addressing community feedback, which might include actively seeking input, conducting surveys, and engaging in community outreach. Discuss how you've used feedback to improve services in previous roles.

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What role does technology play in your approach to waste operations management?

Talk about any technologies or software tools that have been beneficial in managing waste operations—whether for data tracking, reporting, or communications. Mention any experiences where technology significantly enhanced operational efficiencies.

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What motivates you to excel as a Contracts Supervisor – Waste Operations?

Share your passion for waste management and how it aligns with the values of Hume City Council. Discuss personal goals related to sustainability and how you derive satisfaction from seeing tangible improvements in waste operations and community services.

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Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality, and support for its people. Hume City is one of Australia's fastest-growing communities and with more people choosi...

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Full-time, hybrid
DATE POSTED
December 23, 2024

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