LEAD RESEARCH TEAM LEADER (Work from Anywhere in the world)

Wishpond Technologies currently has the position of Lead Research Team Leader available, and we’re excited to tell you about it!

OVERVIEW

We are searching for a Lead Research Team Leader to join our growing team on a full-time basis. This is a fully remote position, and the successful individual could be based anywhere in the world. You will work with an amazing remote team servicing and building relationships with clients based in the US and Canada. As a Lead Research Team Leader, you will oversee the database research, collection, and quality control process. In collaboration with the entire Team, the Lead Research Team Leader is responsible for the success of Wishpond Technologies.

RESPONSIBILITIES  

• Optimize and control the database research and lead the collection process.

• Supervise a team of internal researchers to meet the company’s standards and targets.

• Validate and QC databases on a daily basis.

• Administer databases for a variety of industries and brands.

• Maintain logs and reports of data collection criteria, processes, and KPIs.

• Ensure the data research and collection process is scalable and repeatable.

• Process databases for email verification.

• Supervise and conduct professional social network research.

• Collaborate with and support the SDR and Email Deliverability teams.

• Provide daily updates on staff performance and project progress.

• Other duties as assigned.

QUALIFICATIONS

• Minimum of 2 years experience in an administrative or database research role.

• Minimum of 2 years experience supervising staff.

• Experience with an unstructured and fast-paced startup environment is an asset.

• Self-motivated with the ability to establish goals and reach them.

• As part of a diverse team, the ability to work both independently and collaboratively.

• Must be a problem solver and results-driven.

• Must be tech-savvy.

• Organized, administratively strong.

• Fluent in English (spoken and written).

• Willing to participate in ongoing education and training for the role.

• Intermediate to advanced Word, PowerPoint and Excel Skills.

WORK ENVIRONMENT

• It is expected that the successful candidate will provide their own workstation, computer, and headset and have a fast and reliable internet connection. Certain roles will be required to utilize and or download company-approved software.

• The individual must be prepared to work standard business hours on EST or PST

• Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record, and credit checks.

• Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.

GREAT REASONS TO JOIN OUR TEAM!

• Fully remote position allowing you to work from your home anywhere in the world!

• Exciting and dynamic environment with a great leadership team 

• Comprehensive training program and regular performance reviews to facilitate your success

• Competitive compensation based on experience and proven abilities

• Great referral programs with incentives and bonuses

• Unbelievable product discounts when you use our products for your own business

• A global workforce of multi-cultural and talented colleagues 

• A close-knit operation with amazing growth opportunities for your personal development

• A high growth SaaS technology company publicly traded on the TSX Venture Exchange

• Corporate headquarters in beautiful Vancouver, British Columbia, Canada

• Access to our education credits program and so much more !

ABOUT US

Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses.  The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.

Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.

To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:

• Website: www.wishpond.com

• Instagram: @wishpondofficial

• Twitter: Wishpond

• Youtube: Thewishpond

• LinkedIn: Wishpond

APPLICATION PROCESS

If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter.

Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation

We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.