HR Business Partner, US

New York

About us:

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. In-turn empowering them to focus on creating a better experience for their customers while helping their business thrive. 

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed!

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! https://wondersco.com/about-us/

What we’re looking for:

As the HR Business Partner for the US, you play a critical role in supporting the execution of talent management programs and processes that are cascaded down from the Director of Global Talent Management. The programs are focused on attracting, retaining, and developing top talent and are in line with the overarching people strategy at Wonders. The talent management programs and processes include Performance Management, including performance calibration, Talent Review/Succession Planning, Promotions, Compensation Planning as well as supporting the development and growth of our People Managers as a coach and partner with front line managers to support the overarching employee experience.

This is hybrid position based out of our Long Island City office. 

What you’ll accomplish: 

• You will work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• You will resolve complex employee relations issues and address grievances.
• You will provide HR policy guidance and support the development of policies where needed.
• You will analyze trends and metrics with the People department. 
• You will support and execute HR initiatives to achieve our overall business goals.
• You will identify training needs for teams and individuals.
• You will recommend initiatives that integrate business strategy with people management practices.
• You will drive efficiency, standardization and strategic HR impact. 
• You will collaborate and align with other HR functions and business leaders on selection and retention of employees according to the relevant competencies of each role as stated in the Wonders Job Architecture.

One year deliverables: 

• Support the Global Talent Management Director with the harmonization of performance management processes.
• Provide insights and represent the nuances of the US employee population and local compliance so they align with the global talent management framework with an understanding of the local culture and nomenclature.
• Build relationships with frontline managers and leaders, establishing yourself as an expert and consultant in supporting their department goals with employee relations, retention, as well as talent planning and forecasting

About you: 

• You have a Bachelor's Degree in Psychology, Human Resource Management or relevant field
• You have at least 3 years experience as a HRBP or HR generalist role.
• You keep abreast to legislative changes with respect to employment law.
• You have experience working in data, reporting and analytics.
• You have excellent written and verbal communications.
• You have experience in supporting a global organization, rolling out globally aligned talent programs within a local context.

Bonus points: 

• You have experience in a consumer driven industry with a passion for the customer.
• You have experience working with Rippling, Culture Amp and/or Pave.
• You have the ability to speak and understand Mandarin.
• You have a roll up your sleeves mentality with current or prior experience working in a fast paced, collaborative, highly ambiguous environment frequently wearing more than one hat.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability

The salary range for this role is $93,750 - $125,000.