Director, Solution Consulting - Planning

As the Director of Solution Consulting - Planning at Workday, you will partner closely with the Sales team to deliver compelling product demonstrations and consultations to business users. Your responsibilities include leading a team of Solution Consultants, establishing processes for collaboration with Sales, and creating a positive feedback loop to enhance the organization’s effectiveness. You will also participate in various stages of the sales cycle, from initial qualification to executive-level presentations, while showcasing the significant value of Workday’s solutions to prospects and customers.

To qualify for the Director, Solution Consulting - Planning role at Workday, candidates should possess a minimum of 5 years of experience as a Presales Manager, alongside over 6 years of Presales experience that includes at least 4 years specifically with Planning solutions. Leadership experience in recruiting and ramping early-career Solution Consultants is preferred, as well as expertise in enterprise software systems and the ability to manage multiple projects under pressure.

At Workday, we prioritize the growth and development of our employees, including Solution Consulting Directors. Our organization encourages continuous learning through mentorship programs, access to training materials and courses, and opportunities for networking within the diverse team. We actively celebrate successes and create feedback mechanisms that drive learning and improvement, ultimately cultivating a thriving environment for all Workmates.

Workday prides itself on having a vibrant and employee-centric workplace culture. As a Director, Solution Consulting - Planning, you will find a collaborative, inclusive environment where your individuality is celebrated. Our culture emphasizes the importance of work-life balance, community contributions, and personal development. We believe that fostering a healthy workplace is essential for innovation and success, allowing you to thrive both personally and professionally.

Working as a Director of Solution Consulting - Planning at Workday comes with a comprehensive benefits package that includes health care, family support, a fitness program, and generous company holidays. Additionally, we offer a flexible work approach that allows you to balance your professional responsibilities with personal commitments while being part of a community that values your contributions and health.

In answering this question, focus on detailing your past roles and how you've effectively managed the presales process. Provide examples of how you’ve collaborated with sales teams and successfully delivered product demonstrations, and be sure to mention any specific methodologies or strategies you've implemented that enhanced the presales experience.

Highlight your leadership style, emphasizing collaboration and support. Discuss your approach to setting clear objectives, rewarding achievements, and fostering a culture of continuous learning and improvement. Providing examples of past successes will showcase your effectiveness as a leader in this role.

Focus on your approach to understanding client needs and creating personalized engagements. Highlight your ability to communicate effectively and build trust, and explain how you use your consultative skills to position solutions that align with their business goals, ensuring they see value in what you're offering.

Discuss your time management skills and the tools you use to prioritize tasks effectively. Emphasize your experience in setting realistic deadlines and delegating tasks when necessary, while providing examples of how you’ve successfully managed competing priorities in fast-paced environments.

Explain your experience in evaluating current processes, identifying gaps, and developing actionable plans to standardize best practices. Share examples of how you have successfully implemented these strategies in previous roles to drive efficiency and effectiveness among presales teams.

Use this question to illustrate your resilience and problem-solving ability. Provide a specific example of a setback you encountered, explain how you addressed it, and highlight the positive outcome that resulted from your efforts, demonstrating your capacity to learn and grow from challenges.

Discuss key performance indicators (KPIs) you find important, such as conversion rates, customer satisfaction scores, or the efficiency of presales processes. Emphasize how you use data to drive decisions, optimize performance, and continuously improve the effectiveness of your team.

Highlight your strategies for fostering open communication channels and structured collaboration. Discuss how regular check-ins and feedback loops can facilitate alignment between teams, leading to a more cohesive approach throughout the sales cycle.

Explain the importance of listening to customer feedback to improve offerings and service. Share examples of how proactive customer engagement has led to valuable insights that influenced decisions on product development or the overall approach within presales.

Discuss your dedication to ongoing learning and industry engagement. Mention key resources such as webinars, professional organizations, and networking events you attend to stay informed about innovation in the software sector, ensuring that you can lead your team with current knowledge.