Who You Are

You're hard-working, kind, and thoughtful with a positive attitude. You pay great attention to details and are meticulously organized. You have no issues rolling up your sleeves to get the job done and are open to learning and expanding beyond your comfort zone. As part of the People & Workplace team, Justworks is seeking a Workplace Specialist who has the passion and the drive to ensure that our physical space reflects the success and culture of Justworks and enables our people to execute as an organization. You will manage the day-to-day operations in our Tampa office, and support the People & Workplace initiatives in a hybrid working environment. Our team is responsible for ensuring that Justworks continues to be one of the best places to work!

Your Success Profile

What You Will Work On

• Liaison between our NYC HQ and Tampa Office as it relates to workplace-related items in coordination with our Workplace Manager.
• Prepare, support, and communicate team initiatives like group lunches, All Hands meetings, team events, and employee corporate events.
• Provide internal communication support to the Workplace team.
• Monitor Workplace Jira ticketing systems and ensure all tickets are answered and resolved to our standards.
• Oversee vendor management for the Tampa workplace.
• Work with the office landlord to ensure a welcoming space for employees (stationed and visiting).
• Ensure all required workplace compliance notices and related documents are in place.
• Stay connected to the People & Workplace Team to align on issues, culture, policies, and practices.
• Participate in or lead small to medium-scale People & Workplace projects and initiatives.
• Partner and develop strong relationships with all key business partners e.g. People Operations, People Experience, Business partners, IT, and Legal.
• Development and implementation of operational policies/procedures that are essential to the success of the office.
• Support the new hire onboarding process, by requesting access to the office space, validating I-9 documentation, and ensuring compliance with federal and state forms.
• Partner with the People Team to ensure compliance with company policies.
• Be the first point of contact for employee relations issues and escalations in Tampa. Working closely with the People Business Partner team.
• Support IT-related processes such as onboarding, maintenance, and upkeep of IT Vending Machines.
• Support the network team with any network-related issues such as troubleshooting on-site firewall, wi-fi and connectivity issues.

How You Will Do Your Work

As a Senior Workplace Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

• Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.

• Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, and earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."

Qualifications

• Minimum of 4 years of experience in Facilities Management; preferably in a fast-growing start-up environment
• Minimum of 3 years of budget management experience, financial forecasting, and great vendor negotiation skills
• Prior human resources experience, a plus
• Excellent written, verbal and communication skills
• Passion for workplace experience, facilities management, office operations, and best-in-class workplace culture
• Willingness and ability to adjust working hours to meet the needs of the business and team

The base wage range for this position based in our Tampa Office is targeted at $30.41 to $33.45 per hour.

#LI-Hybrid #LI-JT1