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Account executive (East)

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 

📐 About this role

We’re looking for a collaborative and builder-oriented account executive experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.

Your objective will be to help convert prospects (1k-6k FTE) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture.

🦸🏻‍♀️ Your responsibilities

  • Develop a deep understanding of our users and why they are exploring Writer

  • Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

  • Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

  • Qualify inbound leads and guide them through the evaluation process

  • Generate pipeline from ICP accounts via value-driven outbounding

  • Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

  • Collect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the product

  • Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)

⭐️ Is this you?

  • 5+ years in a B2B SaaS closing role focused on midmarket (1k+ employees); extra points for experience selling to leadership in marketing, brand, product

  • Demonstrable, consistent performance meeting and exceeding quota

  • Experience helping prospects build a business case to secure executive sponsorship

  • Experience with value-based selling (but still know the product almost as well as CS 🤓)

  • Experience working with legal, security, and/or procurement teams to win deals

  • Strong written and verbal communication skills

  • Strong sales process: you are thoughtful about how to make sales repeatable for yourself

  • Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

  • Record of building strong and lasting customer relationships

  • Extremely organized and self-motivated; a detailed note-taker

  • Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage for you and your family

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

  • Flexible spending account and dependent FSA options

  • Health savings account for eligible plans with company contribution

  • Annual work-life stipends for:

    • Home office setup, cell phone, internet

    • Wellness stipend for gym, massage/chiropractor, personal training, etc.

    • Learning and development stipend

  • Company-wide off-sites and team off-sites

  • Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account executive (East), Writer

As an Account Executive in the vibrant city of New York, Writer is on the lookout for a dynamic and collaborative professional to join our expanding team. In this role, you'll leverage your experience to help mid-market companies (with 1,000 to 6,000 employees) navigate the configuration and purchasing of transformative generative AI technology. Your mission is to engage potential customers who’re currently in trials or who’ve expressed interest in our product through demos. Inbound leads will be your bread and butter, but you’ll also seek out ideal customer accounts to grow your pipeline through value-driven outreach. With your positive attitude and determination, you'll create champions for Writer, nurturing early adopters and fostering a culture of innovation. You’ll need a deep understanding of how Writer transforms business processes, guiding prospects through trials and ensuring clear criteria for success is established. This role offers the opportunity to influence internal processes as you liaise with key stakeholders on their procurement journey. Join a team that values your contributions and celebrates smart, hardworking builders committed to transforming the future of work with generative AI. If you’re excited about creating impactful relationships and providing value to our clients, Writer could be the perfect place for you!

Frequently Asked Questions (FAQs) for Account executive (East) Role at Writer
What responsibilities does an Account Executive at Writer in New York City have?

As an Account Executive at Writer, your primary responsibilities will include qualifying inbound leads, generating pipeline from ideal customer profile accounts, guiding prospects through trials, and fostering internal discussions about value-driven outcomes. You'll play a crucial role in educating potential clients about how Writer’s generative AI technology can improve their operations and drive business value.

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What skills are needed for the Account Executive position at Writer?

To be successful as an Account Executive at Writer, you'll need 5+ years of experience in a B2B SaaS closing role, preferably in midmarket companies. Skills in value-based selling, excellent communication, and strong organization are essential. Your ability to work collaboratively across various departments will greatly influence your success in this role.

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What kind of experience is Writer looking for in an Account Executive?

Writer seeks candidates with a notable track record in sales, especially those who have experience in building business cases and working with legal and procurement teams. Understanding marketing and editorial processes will be advantageous, making a background in those areas a huge plus for applicants.

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What makes Writer an attractive workplace for Account Executives?

Writer has been recognized as one of the top places to work by Inc. Magazine and is a leader in generative AI technology. With generous PTO, healthcare coverage, and a culture that values diverse talent and innovation, Writer offers a supportive environment for Account Executives to succeed and grow.

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How does Writer support employee development for Account Executives?

Writer invests significantly in employee development by providing stipends for learning and wellness. As an Account Executive, you'll have the opportunity to enhance your skills and maintain a healthy work-life balance, contributing to both personal and professional growth.

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What does the sales process look like for an Account Executive at Writer?

The sales process for an Account Executive at Writer includes qualifying leads, guiding them through an evaluation of our product, and ensuring they receive the education and support needed to see the value of Writer’s solutions. Engaging with internal stakeholders is also a key aspect to facilitate decision-making and procurement.

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What are the benefits of working as an Account Executive at Writer?

As an Account Executive at Writer, you will enjoy a comprehensive benefits package that includes healthcare coverage, generous PTO, flexible spending accounts, and company stock options, among others. You'll also benefit from work-life stipends that support your home office, wellness, and learning activities.

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Common Interview Questions for Account executive (East)
How do you approach building a business case for potential clients as an Account Executive?

When building a business case for potential clients, begin by thoroughly understanding their unique needs and challenges. Present data-driven insights and use case scenarios that illustrate how Writer's technology can meet their objectives. Highlight successful case studies to reinforce the value proposition.

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Can you explain your experience with value-based selling?

In value-based selling, I emphasize the importance of understanding customer pain points and aligning our solutions with their needs. I continually assess how Writer can add value, addressing objections, and ensuring that the proposed solutions resonate with the client's goals.

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How do you manage a sales pipeline effectively?

Managing a sales pipeline effectively involves prioritizing leads based on readiness to buy, maintaining precise notes on interactions, and consistently following up. Tools like CRM systems help track progress and facilitate communication, ensuring no opportunities are lost.

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Describe a time you converted a difficult lead into a client.

I once worked with a hesitant prospect who was unsure about our solution's fit. By listening closely to their concerns and providing tailored information, I built trust over multiple discussions and ultimately demonstrated how Writer could solve their specific challenges, leading to a successful close.

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How do you handle objections from potential clients?

To handle objections, I first listen actively to the client's concerns without interruption. Then, I address each point thoughtfully, providing reassurances and data that alleviate their fears. It’s vital to maintain a respectful dialogue and showcase our commitment to providing value.

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What strategies do you use to nurture leads through the sales funnel?

I utilize a mix of personalized communication strategies such as tailored emails, informative content, and timely check-ins. Additionally, involving multi-departmental support to address technical or operational questions can significantly enhance the nurturing process.

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Tell me about your experience working with procurement teams.

Collaborating with procurement teams involves understanding their processes and criteria. In previous roles, I’ve presented proposals that align with their budgetary restrictions and contractual requirements, ensuring we can seamlessly meet their needs while closing the deal.

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How do you stay organized during a busy sales cycle?

To stay organized during busy sales cycles, I employ tools such as digital calendars, task management apps, and effective note-taking practices. Setting clear objectives for each week helps prioritize tasks and maintain focus on high-impact activities.

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What makes you passionate about selling generative AI technology?

I am deeply passionate about selling generative AI as it represents the future of innovation. Witnessing firsthand how Writer can transform a company's operations to achieve efficiency and deeper customer engagement drives my motivation and commitment to the sales process.

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How do you create long-lasting relationships with clients?

Creating long-lasting relationships involves genuine interest and commitment to the client’s success. Regular check-ins, providing insightful updates, and being available for support not only build trust but also position me as a valuable resource for their ongoing needs.

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Writer is the full-stack generative AI platform for enterprises. We empower your entire organization — support, operations, product, sales, HR, marketing, and more.

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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 23, 2024

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