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Software engineering technical lead manager - job 1 of 3

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 

📐 About this role

We are seeking a highly skilled and experienced Software engineering technical lead manager to lead and grow a team of software engineers. This is a critical leadership role within our engineering organization, with a high impact on the overall success of our business. The ideal candidate will have a strong technical background, exceptional leadership skills, and a track record of successfully managing and scaling engineering teams.   This role is not suitable for candidates who want to focus solely on people management, however, there is plenty of room to grow with the organization.  

This role reports to the CTO.

🦸🏻‍♀️ Your responsibilities:

Leadership and Team Management:

  • Provide strategic direction and guidance to the engineering team, ensuring alignment with the company's goals and objectives.

  • Foster a culture of collaboration, innovation, and continuous improvement within the team.

  • Manage and mentor a team of high-performing software engineers; providing guidance, support, and professional development opportunities.

  • Promote a positive and inclusive work environment that encourages diversity and empowers team members to reach their full potential.

  • Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.

Technical Excellence:

  • Drive technical excellence and ensure the team delivers high-quality, scalable, and reliable software solutions.

  • Collaborate with cross-functional teams to define and prioritize engineering initiatives, ensuring alignment with business objectives.

  • Stay up-to-date with industry trends, emerging technologies, and best practices, and leverage this knowledge to drive innovation within the team.

  • Foster a culture of continuous learning and professional development, encouraging team members to enhance their technical skills and knowledge.

Project and Resource Management:

  • Oversee the planning, execution, and delivery of engineering projects, ensuring they are completed on time and within budget.

  • Allocate resources effectively, considering the skills, expertise, and availability of team members.

  • Collaborate with stakeholders to define project requirements, scope, and timelines, and manage expectations throughout the project lifecycle.

  • Monitor project progress, identify and mitigate risks, and proactively communicate updates to stakeholders.

Collaboration and Communication:

  • Foster strong relationships with stakeholders, including product managers, designers, and other engineering teams, to ensure effective collaboration and alignment.

  • Communicate engineering initiatives, progress, and challenges to senior leadership and other relevant stakeholders.

  • Act as a liaison between the engineering team and other departments, facilitating effective communication and collaboration.

⭐️ Is this you?

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

  • 8-10 years in software engineering, with a strong technical background

  • Strong technical background in software engineering and development, with expertise in distributed systems, multiple programming languages (eg; Scala, Java, and Python), various language constructs, frameworks, and technologies.

  • 3-5 years of demonstrated experience managing and leading engineering teams, preferably in a distributed setting

  • You are a software engineer and maintain a strong desire to be hands-on with the teams you lead and manage; you code and deliver with your team

  • Passionate about technical leadership, working cross-collaboratively with stakeholders and you enjoy managing small, high-performing teams while in the trenches.  

  • Track record of successfully guiding the work of the teams you lead and you’ve scaled teams from the ground up and you are engaged in hiring.

  • Excellent leadership and people management skills, with the ability to inspire and motivate team members.

  • Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

  • Strong problem-solving and decision-making abilities, with a focus on delivering results.

  • Bonus: You have a background in building developer platforms, generative AI, B2B SaaS, or functional programming.


Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage for you and your family

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

  • Flexible spending account and dependent FSA options

  • Health savings account for eligible plans with company contribution

  • Annual work-life stipends for:

    • Home office setup, cell phone, internet

    • Wellness stipend for gym, massage/chiropractor, personal training, etc.

    • Learning and development stipend

  • Company-wide off-sites and team off-sites

  • Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

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Average salary estimate

$145000 / YEARLY (est.)
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$130000K
$160000K

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What You Should Know About Software engineering technical lead manager, Writer

If you're looking to step into a vital leadership role with Writer as a Software Engineering Technical Lead Manager based in New York City, you're in for an exciting challenge! Writer is at the forefront of generative AI, delivering transformative ROI for major enterprises like Accenture and Salesforce. In this position, you'll not only lead a team of talented software engineers but also collaborate across different functions to guide the direction of engineering initiatives. You'll have the unique opportunity to manage and mentor high-performing teams, ensuring they remain aligned with the company’s strategic goals while fostering a culture rich in innovation and collaboration. Beyond leadership, your technical background will come into play as you drive excellence in high-quality, scalable software solutions. Engagement with the latest industry trends and a hands-on approach will keep you and your team ahead of the curve. If you have a knack for problem-solving and enjoy creating a diverse space for your team to thrive, this role is your chance to make a significant impact. With a focus on both personal growth and professional development, Writer offers a supportive environment that empowers you to grow while tackling mission-critical business challenges. So, if you’re passionate about fostering talent and leading from the front, come help us shape a better future of work!

Frequently Asked Questions (FAQs) for Software engineering technical lead manager Role at Writer
What are the key responsibilities of a Software Engineering Technical Lead Manager at Writer?

As a Software Engineering Technical Lead Manager at Writer, your primary responsibilities include leading and mentoring a team of talented software engineers, driving technical excellence, and managing engineering projects. You'll align your team's goals with Writer's strategic objectives, promote a culture of collaboration, and oversee the project's lifecycle from planning to delivery. By staying current with industry trends, you'll ensure the team is innovating effectively while promoting continuous professional development.

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What qualifications are needed for the Software Engineering Technical Lead Manager position at Writer?

To qualify for the Software Engineering Technical Lead Manager role at Writer, candidates should hold a Bachelor's or Master's degree in Computer Science or a related field and have 8-10 years of software engineering experience. A strong technical background and 3-5 years of experience managing engineering teams in a distributed setting are crucial. Proficiency in programming languages like Scala, Java, and Python, coupled with excellent leadership skills, is required.

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What is the work culture like for a Software Engineering Technical Lead Manager at Writer?

Writer promotes a work culture that encourages diversity, collaboration, and innovation. As a Software Engineering Technical Lead Manager, you'll be instrumental in fostering an inclusive environment where team members are empowered to reach their full potential. Additionally, Writer embraces flexibility and continuous improvement, providing employees the opportunity to grow both personally and professionally.

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How does the Software Engineering Technical Lead Manager contribute to Writer’s overall success?

The Software Engineering Technical Lead Manager plays a crucial role in shaping the engineering team's performance and delivering high-quality software solutions that align with Writer's business objectives. By providing strategic direction, managing resources effectively, and fostering strong cross-functional relationships, you'll ensure that engineering projects contribute significantly to Writer's growth and success in the competitive generative AI space.

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What type of projects will a Software Engineering Technical Lead Manager at Writer oversee?

In your role as a Software Engineering Technical Lead Manager at Writer, you will oversee a variety of engineering projects aimed at enhancing the platform's capabilities. This includes planning, executing, and delivering complex software solutions that solve mission-critical business challenges for clients. You will also monitor project progress, mitigate risks, and ensure timely delivery while collaborating closely with stakeholders.

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Common Interview Questions for Software engineering technical lead manager
What is your approach to managing and mentoring a team of engineers as a Technical Lead Manager?

In answering this question, focus on your mentorship style, highlighting the importance of individual growth, regular feedback sessions, and creating opportunities for team learning. Discuss how you will tailor your approach to accommodate different team members' learning styles and strengths, emphasizing collaboration and open communication.

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How do you ensure alignment between engineering efforts and business objectives?

Explain your strategy for maintaining communication with stakeholders, utilizing regular meetings to track project goals and initiatives. Highlight your ability to translate business objectives into actionable engineering tasks and how you prioritize these tasks to meet deadlines and deliver maximum impact for the organization.

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Can you describe a time when you drove innovation within your engineering team?

Share a specific example where you encouraged innovative thinking in your team. Discuss the environment you fostered that allowed team members to propose new ideas, how you integrated these concepts into ongoing projects, and the impact it had on team morale and project outcomes.

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What strategies do you use to manage multiple engineering projects simultaneously?

Discuss your project management methodologies, such as Agile or Scrum, and detail how you prioritize tasks based on urgency and company objectives. Mention your experience with resource allocation and delegation of responsibilities to ensure effective project management across various teams.

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What are the key qualities of an effective technical lead?

In your response, enumerate qualities such as decisiveness, technical expertise, empathy towards team members, and excellent communication skills. Explain how these qualities contribute to fostering a productive work environment and driving project success.

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How do you handle conflicts within your engineering team?

Describe your conflict resolution approach, emphasizing the importance of open communication and understanding different perspectives. Share your process for addressing conflicts proactively, including how you encourage team members to voice concerns and collaborate on finding resolutions together.

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What has been your experience with remote team management?

Detail your experience managing distributed teams, highlighting the tools and practices you have used to maintain team cohesion and productivity. Share your strategies for fostering relationships and ensuring that team members feel supported and engaged, regardless of their physical location.

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Can you discuss your experience with scalable software solutions?

Highlight your technical background by discussing how you've been involved in the design and implementation of scalable software solutions in previous roles. Provide examples of projects or technologies you've worked with that demonstrate your understanding of scalability and performance optimization.

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How do you ensure technical excellence in software engineering?

Share your philosophy on technical excellence and the practices you promote within your team, such as code reviews, continuous integration, and thorough testing processes. Mention how you incentivize team members to pursue skill development and stay current with best practices and industry trends.

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What steps do you take to foster a culture of collaboration and inclusivity?

Discuss the initiatives you've implemented in past teams to promote collaboration and diversity. Provide examples of team-building activities, feedback cycles, and transparency practices that you encourage to create an inclusive environment where every voice is heard and valued.

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Writer is the full-stack generative AI platform for enterprises. We empower your entire organization — support, operations, product, sales, HR, marketing, and more.

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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

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