✍🏽 About Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work.
Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges. Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.
📐 About this role
We are seeking a highly skilled and experienced Software engineering technical lead manager to lead and grow a team of software engineers. This is a critical leadership role within our engineering organization, with a high impact on the overall success of our business. The ideal candidate will have a strong technical background, exceptional leadership skills, and a track record of successfully managing and scaling engineering teams. This role is not suitable for candidates who want to focus solely on people management, however, there is plenty of room to grow with the organization.
This role reports to the CTO.
🦸🏻♀️ Your responsibilities:
Leadership and Team Management:
Provide strategic direction and guidance to the engineering team, ensuring alignment with the company's goals and objectives.
Foster a culture of collaboration, innovation, and continuous improvement within the team.
Manage and mentor a team of high-performing software engineers; providing guidance, support, and professional development opportunities.
Promote a positive and inclusive work environment that encourages diversity and empowers team members to reach their full potential.
Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.
Technical Excellence:
Drive technical excellence and ensure the team delivers high-quality, scalable, and reliable software solutions.
Collaborate with cross-functional teams to define and prioritize engineering initiatives, ensuring alignment with business objectives.
Stay up-to-date with industry trends, emerging technologies, and best practices, and leverage this knowledge to drive innovation within the team.
Foster a culture of continuous learning and professional development, encouraging team members to enhance their technical skills and knowledge.
Project and Resource Management:
Oversee the planning, execution, and delivery of engineering projects, ensuring they are completed on time and within budget.
Allocate resources effectively, considering the skills, expertise, and availability of team members.
Collaborate with stakeholders to define project requirements, scope, and timelines, and manage expectations throughout the project lifecycle.
Monitor project progress, identify and mitigate risks, and proactively communicate updates to stakeholders.
Collaboration and Communication:
Foster strong relationships with stakeholders, including product managers, designers, and other engineering teams, to ensure effective collaboration and alignment.
Communicate engineering initiatives, progress, and challenges to senior leadership and other relevant stakeholders.
Act as a liaison between the engineering team and other departments, facilitating effective communication and collaboration.
⭐️ Is this you?
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
8-10 years in software engineering, with a strong technical background
Strong technical background in software engineering and development, with expertise in distributed systems, multiple programming languages (eg; Scala, Java, and Python), various language constructs, frameworks, and technologies.
3-5 years of demonstrated experience managing and leading engineering teams, preferably in a distributed setting
You are a software engineer and maintain a strong desire to be hands-on with the teams you lead and manage; you code and deliver with your team
Passionate about technical leadership, working cross-collaboratively with stakeholders and you enjoy managing small, high-performing teams while in the trenches.
Track record of successfully guiding the work of the teams you lead and you’ve scaled teams from the ground up and you are engaged in hiring.
Excellent leadership and people management skills, with the ability to inspire and motivate team members.
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Strong problem-solving and decision-making abilities, with a focus on delivering results.
Bonus: You have a background in building developer platforms, generative AI, B2B SaaS, or functional programming.
Curious to learn more about who we are and how we operate? Visit us here
🍩 Benefits & perks
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.
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If you're looking to step into a vital leadership role with Writer as a Software Engineering Technical Lead Manager based in New York City, you're in for an exciting challenge! Writer is at the forefront of generative AI, delivering transformative ROI for major enterprises like Accenture and Salesforce. In this position, you'll not only lead a team of talented software engineers but also collaborate across different functions to guide the direction of engineering initiatives. You'll have the unique opportunity to manage and mentor high-performing teams, ensuring they remain aligned with the company’s strategic goals while fostering a culture rich in innovation and collaboration. Beyond leadership, your technical background will come into play as you drive excellence in high-quality, scalable software solutions. Engagement with the latest industry trends and a hands-on approach will keep you and your team ahead of the curve. If you have a knack for problem-solving and enjoy creating a diverse space for your team to thrive, this role is your chance to make a significant impact. With a focus on both personal growth and professional development, Writer offers a supportive environment that empowers you to grow while tackling mission-critical business challenges. So, if you’re passionate about fostering talent and leading from the front, come help us shape a better future of work!
Writer is the full-stack generative AI platform for enterprises. We empower your entire organization — support, operations, product, sales, HR, marketing, and more.
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