Retirement - Client Delivery Leader

The Client Delivery Leader is at the center of fulfilling our client value proposition through technical excellence and effective delivery. As a Client Delivery Leader, you will work with some of the industry’s top consultants and actuaries, while utilizing technical expertise and project management skills to deliver complex work accurately, timely and efficiently. Given the size and complexity of our client portfolio, you will have the opportunity to support diverse projects that help create a secure financial future for our clients and their employees. You will become part of a highly professional and client-focused team with opportunities for remote/flexible working.

The Role

The Client Delivery Leader is responsible for all actuarial projects for a client and will generally have that role across a group of clients.

• Identifies and directs resources from across North America and our global centers considering developmental and succession needs; provides guidance on sourcing the right work to the appropriate resources
• Ensures smooth and efficient team operation, adherence to standards and technical excellence, in coordination with Lead Actuary, consultants and delivery team project managers
• Provides or coordinates technical expertise on actuarial components of large special projects within actuarial and other service lines
• Typically serves in other roles on client teams as well, such as Project Manager, Technical Reviewer, signing actuary, etc.
• Establishes and maintains project budgets including periodic review of client financial data in coordination with client billing
• Has opportunity for client engagement around planning and delivery of projects

We trust our colleagues to work in a variety of settings. This role can be remote, hybrid or onsite.

The Requirements

• Ability to establish and manage large and complex project plans and client teams
• Ability to communicate effectively with various stakeholders and motivate/mentor junior colleagues
• Significant experience performing and managing a variety of actuarial projects including annual valuations, plan design, compliance, and risk and financial management for all types of retirement plans including defined benefit, defined contribution and retiree welfare plans
• Aptitude to balance and prioritize multiple projects in a fast-paced work environment
• An undergraduate degree is required; actuarial credentials are not required

The Requirements

• Ability to establish and manage large and complex project plans and client teams
• Ability to communicate effectively with various stakeholders and motivate/mentor junior colleagues
• Significant experience performing and managing a variety of actuarial projects including annual valuations, plan design, compliance, and risk and financial management for all types of retirement plans including defined benefit, defined contribution and retiree welfare plans
• Aptitude to balance and prioritize multiple projects in a fast-paced work environment
• An undergraduate degree is required; actuarial credentials are not required

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role.

Compensation

The base salary compensation range being offered for this role is $100,000-150,000 USD. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets