Discovery Sales Representative

To become a Discovery Sales Representative at Travel + Leisure Co., candidates must have a High School Diploma or G.E.D. and prior timeshare sales experience. It's also essential that you have the ability to effectively make sales presentations and work independently to meet sales performance standards of 1350 APG. Strong communication skills and a customer-focused attitude will also set you apart in this role.

A typical day as a Discovery Sales Representative at Travel + Leisure Co. involves greeting guests, conducting surveys about their experience, and presenting the Discovery program in an engaging manner. You'll focus on selling the Discovery program while providing top-notch service and answering any inquiries from guests or post-sale clients, all while adhering to company policies and procedures.

As a Discovery Sales Representative at Travel + Leisure Co., you're expected to meet established sales quotas, specifically achieving a minimum of 1350 APG. This performance standard reflects both your effectiveness in presenting the Discovery program and your success in converting guest interest into sales. Consistent adherence to these standards is crucial for career advancement within the company.

Discovery Sales Representatives at Travel + Leisure Co. enjoy a diverse range of benefits, including comprehensive health coverage (medical, dental, and vision), flexible spending accounts, life insurance, disability coverage, 401k with employer match, and various wellness perks. Employees also have the opportunity for paid time off, parental leave, and participation in volunteer programs, among other incentives!

Travel + Leisure Co. is committed to supporting the career growth of its associates, including Discovery Sales Representatives. You'll have access to training and development programs designed to enhance your sales skills and product knowledge. Additionally, high performers may be eligible for promotion opportunities, making it an exciting environment for anyone looking to build a career in the hospitality and travel industry.

In a sales presentation, it’s vital to engage your audience by highlighting the benefits of the Discovery program. Use relatable stories or testimonials to create an emotional connection and ensure you understand the needs of your guests. Practice active listening and be ready to address any concerns they may have during the presentation.

When discussing a previous experience with sales quotas, share a specific story that showcases your determination and strategy. Highlight the actions you took to understand customer needs, any challenges you faced, and how you overcame them to ultimately exceed the sales target.

Handling objections involves empathy and clarity. Acknowledge the guest's concerns, ask clarifying questions to better understand their viewpoint, and then provide well-reasoned responses that highlight the advantages of the Discovery program, thereby demonstrating how it aligns with their interests.

To ensure a smooth post-sale experience, I would focus on maintaining open communication and offering prompt responses to any inquiries. Following up with personalized messages can reinforce the guest's confidence in their decision and enhance customer satisfaction while also encouraging referrals.

My sales style is consultative and relationship-oriented. I believe in building trust with guests by actively listening to their needs and providing tailored solutions. This approach not only helps in closing sales but also fosters long-term relationships, which is a core value at Travel + Leisure Co.

I am passionate about travel and hospitality, and working with Travel + Leisure Co. aligns perfectly with my values. I admire the company’s commitment to creating memorable experiences for guests, and I am eager to contribute to this mission and grow professionally within such an esteemed organization.

In describing a challenging sales experience, focus on a specific situation where you faced an obstacle or resistant customer. Discuss how you adapted your strategy, maintained a positive attitude, and ultimately succeeded through patience and determination.

When managing multiple sales goals, I prioritize tasks based on urgency and impact. I break down larger tasks into smaller actions and create a schedule to ensure that I remain focused and on track, while also allowing flexibility to respond to immediate guest interactions.

Effective communication in sales hinges on active listening and clarity. It's important to fully understand the customer's needs while conveying information in an engaging way. Establishing rapport and demonstrating genuine interest can significantly enhance communication during the sales process.

I believe in celebrating successes, both individually and as a team. After achieving a sale, I would take the time to acknowledge the hard work that went into it, possibly by sharing the success story with my team. Celebrations could range from a simple shout-out to planning a small event, as it motivates the team and fosters a positive environment.