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Internal Communications Specialist

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We’re looking for a highly organized, detail-oriented communications professional to join our team as Internal Communications Specialist. Help shape our narrative as you support the development and execution of internal communications initiatives that connect, inform, and engage our global workforce across our various communications channels. You will also provide communications support for ongoing business priorities and leaders. This role will report directly to the Manager, Internal Communications.

This is a hands-on, high-impact role perfect for a creative communicator who loves bringing stories to life, rolling up their sleeves, and making things happen across channels from the associate intranet to emails, newsletters, podcasts, and live/virtual events. The ideal candidate thrives in a fast-paced environment, enjoys storytelling, and has a passion for helping associates feel informed and inspired.

How You'll Shine:

  • Maintain internal communication tools and channels, including the company intranet, email platform, and mobile communication tools.
  • Draft and distribute communications including email memos, internal announcements, executive scripts, videos, newsletters, FAQs, and intranet content.
  • Manage project timelines and deliverables in collaboration with internal communications teammates and business partners, ensuring all internal communications are clear, on-brand, and aligned with strategy.
  • Develop executive-facing PowerPoint presentations and talking points that bring business narratives to life in a compelling, visual way.
  • Execute internal communications plans that support enterprise-wide initiatives, brand milestones, and leader messaging.
  • Contribute to storytelling efforts, identifying and developing content that highlights employee success stories, business achievements, and culture moments.
  • Track communications performance through analytics and reporting, using insights to continuously improve internal messaging.
  • Support event execution, including employee town halls, recognition events, and special initiatives—coordinating logistics, creating presentations, and supporting message development.

Travel Requirements:

  • 5% - Occasional – Resort/Site visits; Support for Projects and Initiatives; Business Meetings; Conferences

What You'll Bring:

  • Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field.
  • Excellent writing, editing, and storytelling skills—able to adapt tone and voice and tailor messages for different audiences and formats.
  • Strong attention to detail and organizational skills; able to manage multiple projects in a fast-paced, deadline-driven environment.
  • Technologically savvy, ability to understand, learn, and enhance internal communications channels
  • Proficient in Microsoft Office, especially PowerPoint.
  • Experience with intranet platforms or digital publishing tools a plus.
  • Ability to respond to rapidly changing conditions with agility and imagination, capitalizing on opportunities
  • Able to manage multiple projects, processes and partnerships successfully in a deadline-driven environment.
  • Ability to build a strong network of relationships and internal news sources.
  • Being flexible, adaptable and open to a culture of change, this position must be able to alter strategies based on the needs of the business. 
  • Experience in hospitality or travel is desirable but not required.
  • Proficient in Microsoft Office Suite of programs.
  • Experience with intranet or other internal communications platforms
  • 2–5 years of experience in internal communications, with a focus on content development, project management, and execution.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

#BCD

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Internal Communications Specialist, Wynd

Join Travel + Leisure Co. as an Internal Communications Specialist located in the sunny Orlando area, where our mission is to put the world on vacation! As a key player in our dynamic team, you'll get to support the development and execution of communication strategies that connect, inform, and engage our global workforce. Picture yourself crafting engaging emails, newsletters, podcasts, and creating lively content for our associate intranet. You'll be hands-on in rolling out internal communications that help shine a light on our company culture and help associates stay informed and inspired. If you have a knack for storytelling and possess excellent writing and editing skills, this role is custom-fit for you! You'll manage multiple projects, work closely with various business leaders, and even get creative with executive presentations. We value innovation and are looking for someone who's detail-oriented, a quick learner, and has a passion for collaboration. With opportunities to track communications performance and support exciting events, you’ll play a vital role in making our associates feel closer and more connected in their work environment. If you're ready to help us share the Travel + Leisure Co. narrative and bring stories to life that resonate with our teams, come make memories and effective communications with us!

Frequently Asked Questions (FAQs) for Internal Communications Specialist Role at Wynd
What are the main responsibilities of an Internal Communications Specialist at Travel + Leisure Co.?

As an Internal Communications Specialist at Travel + Leisure Co., your responsibilities include developing internal communication strategies, managing communication tools like the company intranet, drafting various types of communications such as newsletters and presentations, and executing plans that support enterprise-wide initiatives. You’ll also track the performance of communications and support the logistics of events like town halls, ensuring that messaging aligns with the company’s mission to inspire and inform our associates.

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What qualifications are required for the Internal Communications Specialist position at Travel + Leisure Co.?

To qualify for the Internal Communications Specialist position at Travel + Leisure Co., candidates should have a Bachelor’s degree in communications, journalism, public relations, or a related field. Experience of 2-5 years in internal communications focusing on content management, project execution, and storytelling is desired. Proficiency in Microsoft Office, especially PowerPoint, is essential, and a proven ability to manage multiple projects in a fast-paced environment is crucial.

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What communication channels will the Internal Communications Specialist work with at Travel + Leisure Co.?

In the role of Internal Communications Specialist at Travel + Leisure Co., you will work with various communications channels including email platforms, the associate intranet, and mobile communication tools. Your primary focus will be on maintaining these platforms, drafting engaging content, and ensuring that internal communications effectively connect with our global workforce.

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How does Travel + Leisure Co. support internal communications initiatives?

At Travel + Leisure Co., internal communications initiatives are supported through collaborative efforts with business partners and the internal communications team. This includes developing communication plans that align with enterprise-wide goals, executing strategies that promote employee engagement, and using analytics to track the impact of messaging, ensuring continuous improvement in internal communication efforts.

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What makes the Internal Communications Specialist role at Travel + Leisure Co. unique?

The Internal Communications Specialist role at Travel + Leisure Co. is unique in its blend of creativity and strategy, allowing individuals to bring stories to life while directly impacting associate engagement. The hands-on nature of the job, where you’ll be involved in everything from writing internal announcements to executing live events, provides a diverse and dynamic work environment designed for someone who thrives on variety and innovation in their communications.

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Common Interview Questions for Internal Communications Specialist
Can you describe your experience with managing internal communications?

In answering this question, highlight specific experiences where you managed multiple communication channels simultaneously and the approaches you took to ensure clarity and engagement in your messaging. Be sure to include any tools or platforms you've used and how you adapted your style to meet the needs of your audience.

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How do you ensure your communications are clear and on-brand?

Discuss your process for crafting messages that align with the company’s branding, including conducting audience analysis, soliciting feedback, and using any relevant branding guidelines. Mention specific examples where you tailored messages for various audiences.

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What strategies do you use to engage employees through internal communications?

You might explain various engagement strategies, such as storytelling, quizzes, feedback loops, or the use of multimedia content. Provide examples of how these strategies increased employee interaction in past roles and discuss the importance of fostering a two-way communication channel.

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Can you give an example of a successful internal communications campaign you've led?

Prepare to discuss a campaign, focusing on its objectives, execution, and results. Highlight the creative strategies used, the way you tracked success through metrics, and how you ensured alignment with overall company goals.

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How do you handle feedback regarding internal communications?

In your response, emphasize the importance of feedback for continuous improvement. Discuss how you solicit feedback from employees and leaders, and provide examples of adjustments you made based on input received.

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What tools or software are you proficient with that help in internal communications?

List tools you are familiar with, such as intranet platforms, email marketing software, project management tools, and analytics software. Explain how you have used these tools in your roles to improve communication and enhance engagement.

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How do you prioritize multiple projects within a fast-paced environment?

Discuss methods you employ, like time management techniques, prioritization frameworks, or digital tools that assist in managing deadlines and deliverables. Provide an example that illustrates your ability to juggle various tasks successfully.

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What type of content do you feel resonates best with employees in internal communications?

Share insights based on your experience, indicating that storytelling, success stories, and interactive content perform well. Discuss how you gauge content effectiveness and adapt based on employee responses.

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How would you approach creating a communication plan for a major organizational change?

Outline the steps you'd take to develop a communication plan, including stakeholder analysis, key message development, timeline management, and feedback mechanisms for employees. Stress the importance of transparency and support throughout the process.

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Why do you want to work as an Internal Communications Specialist at Travel + Leisure Co.?

Communicate your passion for the travel and hospitality industry, your admiration for Travel + Leisure Co.'s mission, and how your skills align perfectly with the needs of the position. Highlight your enthusiasm for engaging and informing associates and how you see yourself contributing to a vibrant company culture.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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