Job details
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Customer Advocate
Xometry, a leader in digital manufacturing, is looking for a Customer Advocate to enhance customer experiences and ensure prompt issue resolution.
Skills
- Critical thinking
- Analytical skills
- Customer service
- Problem-solving
- Communication
Responsibilities
- Coordinate issue resolution from start to finish.
- Monitor support channels for customer concerns.
- Organize cross-functional teams for immediate resolution.
- Escalate unresolved issues to management.
- Create daily reports on issues and status updates.
- Analyze customer feedback data.
Education
- College degree or equivalent experience
Benefits
- Diversity and inclusion programs
- Positive workplace environment
- Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
Xometry Glassdoor Company Review
Randy Altschuler
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Xometry DE&I Review
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CEO of Xometry
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Average salary estimate
$60000
/ YEARLY (est.)
min
max
$50000K
$70000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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By
Xometry
Xometry launched in 2014 and has grown rapidly, driven by the ease of our instant quoting platform, our manufacturing expertise, and our relentless devotion to helping customers with their project engineering needs. At Xometry, we’re proud of ou...
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 31, 2024
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