Partner Implementation Consultant

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

The Role:

To meet the growing demand for our technology and services, we are currently hiring a Partner Implementation Consultant. We are looking for a technically minded individual with a strong bias to action who is excited about leveraging technology and design to deliver meaningful business outcomes for YouLend, our partners, and their merchants.

As a Partner Implementation Consultant, you will work together with internal & external stakeholders to deliver market leading solutions for YouLend’s existing, and future, strategic partners.

You will work cross-functionally with our Commercial, Product and Operations teams to ensure that partner deliveries run seamlessly, whilst always ensuring that the solutions we deliver enhance both merchant experience and revenue generation.

• Reducing the time it takes for our projects to get delivered, including supporting partners and internal teams with all aspects of their deliverables

• Overseeing the implementation of new and existing partner deliveries, both API integrated and off-the-shelf solutions. Working directly with internal/ external project managers and software engineers to successfully deliver solutions

• Providing best practice delivery advice for our partners

• Presenting collateral, detailing integration options, and articulating different technical integrations and merchant journeys to potential, new, and existing partners

• Working with partners to solve technical challenges in current processes including answering technical questions raised by partners

• Ensuring that for each delivery, all stakeholders are aware of their responsibilities and are aligned on required timelines

• Supporting YouLend teams when scoping/ encouraging further implementation work

• Identifying areas for improvement in existing technologies and processes, and designing and implementing improvements

Essential Skills

• Experience working in a partner or client facing role

• Proven experience successfully delivering software and / or SaaS integrations or launching new products and features that improve customer outcomes 

• Possess a strong technical understanding and have experience working with software engineers

• The ability to interact with technical as well as non-technical stakeholders

• Strong written and verbal communication skills

• Strong problem-solving skills and an ability to think outside the box

• A low ego, team player mentality and a strong bias to action

• A creative and empathetic approach to collaborating cross-functionally and solving partner problems 

Desirable:

• Have a commercial mindset helping ensure that integration work always adds value to parties

• Are looking to make an impact in a fast-paced organisation

• Have experience of leading projects at a wide range of different organisations

• Have a good understanding of FinTech, payments, or technology industry

Salary: Up to £80,000 + up to 25% annual bonus

Why join YouLend?

• Award-Winning Workplace: YouLend has been recognised as one of the “Best Places to Work 2024” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech: YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

We offer a comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Squash Club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.