Marketing Operations Manager

Meet Yubico: the inventor of the YubiKey––the world's first and leading security key. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq First North Growth Market Stockholm: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. We  are a global company with a strong company culture and employees located in over 14 countries. Yubico’s  headquarters are based in  Stockholm, Sweden and Santa Clara, CA.  Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

At Yubico, we offer:

Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority.

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a diverse, equitable, and inclusive workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).

Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here.

The Role:

As Marketing Operations Manager, you’ll help drive the development and implementation of processes, technology and data strategies that will enhance the effectiveness of Yubico’s marketing team. This role requires a strategic thinker with a strong background in marketing technologies. In this role, you will partner with existing marketing operations leaders to drive the day-to-day support for Yubico’s marketing activities with a focus towards scaling the Yubico business.

Working closely with program owners, content creators, and the greater marketing operations team, this role will support and enhance our marketing efforts by ensuring prompt campaign creation and execution, as well as enforcing strict database data quality control measures in service of scaling marketing operations capabilities and capacity.

• Design, create and optimize programs for Yubico’s Marketo instance. 
• Design, build and optimize campaigns for Yubico’s Marketo instance.
• Partner with content creators to A/B test Marketo campaigns.
• Responsible for Marketing operations process enhancements and optimization including opportunities to own and optimize additional marketing technologies.
• Monitor, test, and resolve technical issues within marketing automation tools, collaborating with Marketing Operations team members, Sales Operations and other cross functional teams as needed to resolve them efficiently and effectively.
• Support existing internal GDPR and privacy compliance for our databases and marketing technologies. 
• Own, maintain, and monitor a variety of Marketo/Salesforce data quality dashboards to ensure accurate, clean data. 
• Assist campaign owners and various teams with the standardization and processing of offline lead lists to ensure proper follow up.

• 3-5 years B2B marketing experience.
• 3+ years of Marketo experience with day-to-day campaign creation, execution, and optimization.
• Marketo Certified Business Practitioner.
• 3-5 years Salesforce.com experience.
• Proficient in commonly used business applications (MS. Excel or Google Sheets etc…).
• Experience in a campaign creation and/or campaign project management role in a B2B environment.
• Comfortable with project management across multiple teams and work streams.
• Prior experience with project management software (JIRA, Asana, etc..).
• Experience with building email templates with HTML and CSS. 
• Strong verbal and written communication skills. Not afraid to put pen to paper to help move along and even create email content in a pinch.

• Bachelor's degree in marketing or communications.
• Hands-on experience with additional marketing technologies such as: ABM gifting, intent data platforms, ABM automation platform, Adobe Dynamic Chat, and other Adobe Experience Cloud products. 
• Strong grasp of Apache Velocity.
• Prior experience with B2C marketing a plus.

Our U. S. benefits are designed for your overall well-being:

Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family.

Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting.

Wellness reimbursement. We provide you with $100 monthly reimbursement that you can use on your gym membership, a massage, or your favorite online fitness classes. 

Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program. 

Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year.

Paid parental leave. We love welcoming new members to our YubiFamily! You will have 8 weeks paid 100% so you can take care of your new family. 

Commuter Benefits. If you need to commute to the office, we offer commuter benefits. 

Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.

Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.

Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.

As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.