Supporting Facilities Manager

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The YWCA owns or manages a portfolio of 20+ buildings in King and Snohomish County. This position will provide support to the facilities and housing departments located in Seattle and South Seattle. The Supporting Facilities Manager works closely with Program and Housing staff and vendors to provide critical coordination, communication and information for the efficient functioning and productivity of facilities and housing. This position will provide leadership and operational direction to Facilities staff through training, performance management, assigning work/priorities, and project oversight. The Supporting Manager, serves as a leader within the Facilities Department, calculating costs, planning special projects, and executing plans safely and efficiently. The position requires a sound understanding of facilities management principles to ensure safety and compliance in YWCA’s building spaces and housing communities.

This position has a social justice component that will require critical thinking around how external systems impact our work through the lens of racism and intersections with poverty—committed to YWCA's core principles of antiracism work and grounding those principles in everyday work. Leaders at YWCA must work effectively in non-white environments and champion antiracism policies, practices, and processes. As an equal opportunity employer, we highly encourage people of color to apply.

• Facility Operations
• Supports with managing the daily operations of the YWCA facilities operations at the Seattle program properties to remain safe, orderly, and well-maintained while meeting programmatic and organizational needs.
• Complete work orders within the expected timeframe. Track and record process.
• Assist with painting, drywall, plumbing repairs, basic electrical, ballast changing, cleaning, rekeying, light carpentry repairs and general repairs to all building systems of common areas.
• Assist in scheduling or performing proper testing, regular inspections, and maintenance of community and preventative maintenance inspections (PMIs) in units including pumps, boilers, fire control systems, elevators, backup generators, smoke, and carbon monoxide detector systems in units. Oversee contractors when professional services and repairs are necessary.
• Develops and maintains positive relationships with co-workers, volunteers, vendors, residents, and clients.
• Monitor and report status of rent-ready inventory to the Senior Manager or Sr. Director: take steps to ensure units are available within specified timeframes and meet quality standards.
• Reviews work orders to provide assignments and unit turns completed timely.
• Assist Sr. Manager with implementation of effective work order management strategies, including associated emergency, predictive, preventative maintenance, and daily plans to deliver curb appeal, cleanliness, and property appearance.
• Serve as secondary primary contact for the Facilities department in coordination of maintenance work with housing staff, commercial tenants, and contractors when on-site Facilities is unavailable.
• Work with Sr. Manager to organize and maintain tracking systems, including those for building keys.
• Assist in maintaining adequate inventory of required materials within budgetary perimeters.
• Assist with ongoing preventative maintenance on all buildings, facilities and equipment as needed.
• Assist in maintaining records on work orders performed, as well as items purchased.
• Assist with conducting regular walkthroughs of all properties as needed.
• Safety and Compliance
• Keep mandatory inspections up to date and ensure that maintenance activities are in compliance with Local, State and Federal requirements.
• Assist with risk management program, including tracking of incident reports and assisting with coordination of insurance claims.
• Work with Asset Management staff to support reporting to funders.

• Project & Vendor Management
• Maintain organized vendor files, services contracts, preventative maintenance schedules, comprehensive needs assessment documents and other operations files. 
• Coordinate access to properties for vendors as needed.

• Leadership and Partnership
• Develop positive and healthy relationships with co-workers, volunteers, vendors, residents, and clients.
• Work closely with other agency managers, particularly those in housing, to ensure that YWCA properties meet program and funder needs and requirements.
• Actively participate in the recruitment and retention of diverse teams of professionals; create accountability and ownership among team members through the communication of clear expectations, leadership, and provision of timely performance feedback.
• Identify opportunities to grow the Team through training and development utilizing hands-on and classroom-type curriculum.
• Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, and superior customer service.

• Other Responsibilities:
• Able to travel between YWCA locations regularly.
• Is available on-call for building emergencies. 
• Communicates regularly with Senior Manager and Sr. Director of Facilities; participates in safety and compliance related meetings.
• Incorporates the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions.
• Adheres to all Volunteer Services protocols relative to volunteer usage, recognition, and monitoring.
• Assures that clients, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background. 
• Perform other duties as assigned.

• 5+ years of experience in facility management with an emphasis in facility maintenance, including 3+ years in a leadership capacity.
• Advanced knowledge of full-cycle maintenance, including preventative, predictive, planned, and ready programs
• Knowledge and experience in building systems
• Computer proficiency, including working knowledge of word processing, Excel, and database applications.
• Ability to comprehend, analyze, and interpret complex documents (e.g., bid specs, project books, blueprints, permits, and code regulations to the best of your ability)
• Experience working with communities of color and people from different cultures than your own.
• Demonstrated understanding of the intersection of racism and poverty
• A valid Washington State driver’s license, reliable transportation, and insurance are required.
• Core Competencies Expected: Achieving Measurable Results, Communication, Decision Making, Planning & Organizing, Team Leadership, Fostering Diversity, and Race & Social Justice Advocacy

• Hourly Rate: $35.00 per hour
• Hours: 40 hours per week
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

• Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community.
• Frequently stands, walks, sits and climbs in performing duties in the workspace and in the community.
• Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies.
• Frequently lifts and carries up to 15 lbs. of equipment and storage boxes; occasionally up to 50lbs.
• Occasionally kneels, bends, pushes and pulls in obtaining files from drawers Occasionally climbs stairs of multi-level apartment complexes.
• Ability to travel up to 50% of the time by personal vehicle.

#LI-Onsite

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.