Job details

Collections Specialist

ZenBusiness is dedicated to supporting entrepreneurs in launching and running their businesses. We are seeking a friendly and knowledgeable Collections Specialist to engage with clients and ensure quality customer interactions.

Skills

Customer service skills
Salesforce or CRM experience
Strong communication skills
Negotiation skills
Problem-solving skills

Responsibilities

Manage collections via phone and email
Knowledge of billing procedures and collection techniques
Handle refund requests and client delinquency
Update customer information in Salesforce
Maintain satisfaction ratings

Education

High School Diploma or GED required

Benefits

Medical, vision, dental insurance
401k + match
Paid holidays
Employee assistance program
Annual bonus

To read the complete job description, please click on the ‘Apply’ button

By ZenBusiness Inc.

ZenBusiness, a Public Benefit Corporation, is a one-stop digital platform with the mission to make starting, running, and growing a new business simple and accessible. Empowering the new generation of entrepreneurs, ZenBusiness provides innovative...

6 jobs

MATCH

Calculating your matching score...

FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

501-1000

LOCATION