Commercial Broker Training Program (No Industry Experience Required!)

Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members. 

Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.

We are boldly going where no insurance broker has gone before!

Do you have 1+ years of experience in customer service or sales environments?

Are you looking to develop those skills further and take the next step in your career?

Have you ever thought of a career in commercial insurance?

Here at Zensurance, we've designed a training program for new talent seeking a rewarding career in Commercial Insurance Sales and Service. We're hiring 10 individuals to become Brokers for our New Business, Renewals, and Accounts teams. No previous insurance experience is required - we provide all the training you need!   

This is a fantastic opportunity for a client-centric professional who holds themselves to the highest standards and aligns to our customers. This opportunity also includes access to a variable pay incentive program which financially rewards performance quarterly.  

We are boldly going where no insurance broker has gone before!

DEADLINE TO APPLY: July 26, 2024.

TRAINING DATES: September 9, 2024 to October 25, 2024.

WORKING HOURS: MONDAY TO FRIDAY, 12:30 PM EST to 9:00 PM EST.

• Paid 7-week remote training program.
• During the first 2 weeks, you will receive private Registered Insurance Brokers of Ontario (RIBO) training (paid for entirely by Zensurance) to prepare you to write the RIBO exam and obtain your RIBO license.
• After passing your RIBO exam, you will join the Zen Academy, a 5-week training program focused on providing the foundational skills to be a successful Commercial Insurance Broker at Zensurance.   

• Study for and successfully pass the RIBO license exam.
• Handle insurance leads provided to you.
• Assess the needs of potential clients to advise on coverage requirements.
• Continually engage leads to convert requests for insurance into customers.
• Offer continuous support from quote to bind to deliver a seamless client experience promptly.
• Demonstrate a thorough understanding of our insurance products and help clients with any questions.
• Recommend operational improvements in our processes to help further improve the overall customer experience.
• Provide weekly flow updates to elevate the programs and pricing.

• 1+ years of customer service experience (transferrable industries include retail, hospitality, sales, call center, and more!).
• Passion for Sales and Customer support.
• Continually meet set targets.
• Excellent written and verbal communication skills.
• Attention to detail and demonstrated flexibility in managing multiple clients at a time.
• Constantly seeking out new ways to learn. 

• As a New Business Broker, you will support the Sales function by handling insurance leads provided to you by Zensurance. You will offer continuous support from quote to close to deliver a client-centered sales experience.
• As an Accounts Broker, you deliver exceptional service that is core to our values. In this role, you'll communicate effectively with clients to fully understand their insurance requirements and make recommendations accordingly.
• As a Renewals Broker, you will be responsible for retaining our existing clients and going above and beyond with insurance recommendations. This is an opportunity to wow our client at the Renewal stage.

Perks we offer at Zensurance:

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up 

• Primarily remote work environment available to everyone

• Laptop, extra monitor and main accessories are provided 

• Extra home office and supplies allowance to help with work-from-home set up

• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health 

• Health/Personal Spending Accounts to subsidize your healthy habits and purchases

• Parental Leave Top Up

• Weekly Friday companywide huddles for casual catch-ups with other departments

• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events

• Be a part of something special. We are confident you won’t find any other insurance company like us :)

Who we are. What we're building.

Business is hard work, insurance doesn’t have to be!

At Zensurance we believe that teamwork makes the dream work.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:

INTEGRITY: We do what's right.

INCLUDE: We are an open and safe space for all.

INVENT: We take an innovative approach to creating straightforward solutions for our customers.

DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.

Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.

Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.