Technical Product Manager (Remote First)

Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members. 

Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.

We are boldly going where no insurance broker has gone before!

Zensurance is growing at a rapid pace and that means our Product is growing too! As we grow, so do our product commitments.  

Our Product team works to strategically design, develop, and manage user-centered digital products that align with our business objectives. Through user feedback and data analysis, the team ensures the delivery of innovative and reliable digital solutions that drive the company’s success in the digital marketplace.

Reporting to the Director of Product, you will work to define and drive the overarching technology strategy that supports the development of roadmaps, objectives and ultimately, results. 

As a Technical Product Manager, you will assist the Product Leadership and Engineering teams to continuously improve processes through coaching, mentoring, and collaboration with their peers.

This is a remote-first role within the GTA. #LI-Remote

• Work closely with the Product and Engineering teams to plan, drive and deliver the platform strategy and roadmap, ensuring alignment with the vision.
• Create and own quarterly roadmaps, goals, and drive alignment with leaders and key stakeholders. 
• Continuously improve product roadmap and OKRs, and ensure every enhancement or feature delivers tangible business outcomes aligned with the strategy.
• Work closely with Engineering leaders to build and maintain a deep understanding of developer experience and generate ideas to improve it across the engineering department.
• Define, monitor and analyze platform product metrics to prioritize features and initiatives that meet OKRs.
• Research, identify and draft specifications, and craft user (developer) stories. Work closely with the Product team and Engineering leaders to plan project rollout through development, testing, and launch.
• Define, monitor and analyze product and engineering metrics, and incorporate learnings back into the delivery process to improve processes and reduce ambiguity.
• Own the product backlog, sprint prioritization, and user stories. Build comprehensive project and implementation plans.
• Actively build working relationships with the Engineering teams and leaders to facilitate cross-departmental alignment. Assess roadmap capacity, build the roadmap, and justify planned initiatives to ensure stakeholder alignment.
• Create and maintain training materials, providing training and demos for new features and enhancements.
• Perform other duties as assigned.

• University degree or Master’s degree in Computer Science, Engineering, Mathematics, or equivalent work experience. 
• 3-5 years of experience in Technical Product Management.
• Preferably direct experience in leading technical products or domains focused on developer/engineer experience.
• Understanding of design thinking methodologies and principles; and how they can applied to improve developer/engineer experience. 
• Ability to understand and use APIs and command line interfaces like AWS, and Cloud Infrastructure (Docker, Kubernetes, AWS).
• High-level understanding of software architecture, cloud infrastructure, security practices, quality practices and software development tooling.
• Able to take ownership, collaborate, and communicate efficiently with stakeholders.
• High-level understanding of JavaScript ecosystem (JavaScript, TypeScript, WebPack, NPM, etc).
• Experience with data analytics platforms such as Looker, Amplitude, Fullstory, Pendo, Datadog, Jellyfish, etc.

• Familiarity with Accelerate, DORA metrics and SPACE framework.
• Understanding of technical practices such as Trunk-Based development and monorepos.
• Familiarity with tools such as Kubernetes, Docker, AWS, GitHub, GitHub Actions,  Cypress, Terraform.
• Relevant Product Management and Technical Certificates are an asset.

Perks we offer at Zensurance:

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up 

• Primarily remote work environment available to everyone

• Laptop, extra monitor and main accessories are provided 

• Extra home office and supplies allowance to help with work-from-home set up

• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health 

• Health/Personal Spending Accounts to subsidize your healthy habits and purchases

• Parental Leave Top Up

• Work from anywhere opportunities up to 60 days per occurrence

• Weekly Friday companywide huddles for casual catch-ups with other departments

• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events

• Be a part of something special. We are confident you won’t find any other insurance company like us :)

Who we are. What we're building.

Business is hard work, insurance doesn’t have to be!

At Zensurance we believe that teamwork makes the dream work.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:

INTEGRITY: We do what's right.

INCLUDE: We are an open and safe space for all.

INVENT: We take an innovative approach to creating straightforward solutions for our customers.

DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.

Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.

Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.