Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Client Success Manager - Programmatic image - Rise Careers
Job details

Senior Client Success Manager - Programmatic

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

The Senior Client Success Manager - Programmatic is at the forefront of Zeta’s strategic client/agency partnerships. In this fast-paced environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs. Ideally, you will be located in the Detroit, MI or Chicago, IL area and work remote. 

Responsibilities:

  • Rapidly acquire a thorough understanding of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them persuasively to prospects and customers
  • Grow existing regional accounts – targeting top digital ad spenders to drive incremental and renewal opportunities
  • Coordinate and manage campaign executions, including custom creative build-outs, set-up of assets, development of campaign timelines, data pulls based on client audience targeting and organization of campaign documentation
  • Conceptualize and manage project timelines, coordinating with internal teams to meet client goals
  • Prepare post-campaign analysis reports for clients
  • Serve as point person for all campaign requests and communication with client, including creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc.
  • Lead weekly client status meetings and develop client-facing documentation to track deliverables
  • Liaise with internal teams, maintaining clear documentation to track deliverables
  • Monitor internal and third party reporting for pacing, performance and discrepancy purposes
  • Work closely with internal teams to provide continued feedback and analysis for campaigns, inclusive of optimization suggestions and recommendations
  • Share expertise and advise clients on new campaign strategies to generate continued results
  • Partner with the Zeta Analytics team to prepare post-campaign analysis reports for clients
  • Manage new and existing client campaigns to successfully meet and exceed client performance expectations and maintain strong relationships with advertisers to ensure long-term success 
  • Manage the flow and documentation of campaigns from start to finish 

Desired Skills and Experience:

  • 3+ years' experience in programmatic advertising within the Account Management/Client Success or similar function (i.e. Media Planning experience)
  • Demonstrated ability to develop and nurture relationships and work effectively at all levels of the decision process
  • A reputation as a "go-getter" and "rainmaker "
  • Comprehensive experience with MS Office, particularly Excel and PowerPoint
  • Ability to manage multiple projects in an accelerated environment, while maintaining careful attention to detail and strong organizational skills
  • Highly detail-orientated with ability to handle and prioritize many projects at the same time
  • Intelligent, outgoing individual with interpersonal skills and work ethic
  • Passion for digital media and thorough understanding of the programmatic advertising industry
  • Strong analytic skills, including high level of comfort with Excel 
  • Excellent business writing, training, communication, organizational and presentation skills
  • Ability to work independently, while being open to direction and guidance
  • Travel as needed

BENEFITS & PERKS

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $75,000.00 - $95,000.00, depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-MR1

#LI-Remote

Zeta Global Glassdoor Company Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Zeta Global DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Zeta Global
Zeta Global CEO photo
David A. Steinberg
Approve of CEO

Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Zeta Global Hybrid San Francisco, California, United States
Posted 3 days ago

Join Zeta Global as a Staff Machine Learning Engineer and lead the development of innovative generative AI solutions.

Photo of the Rise User
AbbVie Hybrid Cranbourne VIC 3977, Australia
Posted 12 days ago

Join Allergan Aesthetics as an Account Manager to drive sales and build relationships in the Facial Aesthetics market in South East Victoria.

Photo of the Rise User
Posted 12 days ago

As a Senior Technical Account Manager at Matillion, you will drive customer success and business outcomes through expert technical guidance.

Photo of the Rise User
Posted 3 days ago
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic

Become a vital part of Deel's mission to revolutionize global employment as a Partner Relationship Manager, fostering key stakeholder relationships.

Posted 4 days ago

Join Hype Tier as an Entry Level Account Manager and play a vital role in enhancing customer experiences while developing your career.

Photo of the Rise User
Posted 11 days ago

The Boeing Company is looking for a Senior Cost Account Management (CAM) - Support Analyst to enhance the H47 Chinook program in Ridley Park, PA.

Photo of the Rise User
ClickView Remote No location specified
Posted 4 days ago

Shape the future of education with ClickView as an Account Manager, driving impactful video learning experiences across schools.

Photo of the Rise User
Posted 6 days ago

Seeking an effective Account Manager to enhance customer service and lead account associates in Desoto, TX.

Posted 9 days ago

Become a vital part of Merrill Wealth Management as a Client Service Associate, supporting advisors and clients through excellent service and operational support.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Rapid Growth
Passion for Exploration
Dare to be Different
Dental Insurance
Life insurance
Health Savings Account (HSA)
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Mental Health Resources
401K Matching
Paid Time-Off
Snacks
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Our mission is to be the preferred marketing platform for enterprise brands to accelerate growth and enrich the connections they have with their customer

10 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 16, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Toledo just viewed Event Assistant at Datadog
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Analyst, Corporate FP&A at Spotify
Photo of the Rise User
Someone from OH, Cincinnati just viewed Manager, Public Cloud FP&A at Zscaler
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst at American Express
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst, FP&A at StackAdapt
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst (Remote - United States) at Protective
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst, Acceptance FP&A at Visa
Photo of the Rise User
Someone from OH, Cincinnati just viewed Remote Inventory Clerk at Datadog
M
Someone from OH, Cincinnati just viewed Virtual File Clerk at MUTW, LLC
Photo of the Rise User
Someone from OH, Cincinnati just viewed Data Processing Clerk at Datadog
Photo of the Rise User
Someone from OH, Solon just viewed Senior Integration Engineer (w/m/d) at Safran
Photo of the Rise User
Someone from OH, North Ridgeville just viewed VP, Product Operations at Centivo
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Associate, Digital Product Operations at American Express
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Project and Operations Manager at Datadog
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Product Operations Manager at LinkedIn
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Senior Operations Manager - Ancillary Products at Cars24