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Director, Product Development

Description

COMPANY OVERVIEW:


Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the healthcare equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs, and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com.


POSITION SUMMARY:


Reporting to the Chief Growth Officer, the Director, Product development is accountable for working with executives to create and execute Zing’s product strategy. Additionally, this induvial will work cross functionally to ensure our marketing, sales, clinical and operations areas are executing consistently with our go to market strategy. This individual will also direct a growing team of employees responsible for overseeing supplemental benefit vendors and creating and filing plan benefit related materials


Key Role and Responsibilities:

  • The Director of Medicare Product will drive the design and development of Medicare Advantage products to support growth and retention, based on trends, innovations and unique Zing value propositions
  • Oversee the annual CMS bid process and disseminates product information and business needs to stakeholders across the organization in support of annual go-to-market initiatives
  • Drives secondary research and qualitative and quantitative analysis to inform product design and development with on supplemental benefit innovation
  • Collaborate closely with sales, marketing and actuary to lead the bid process in accordance with all regulatory timelines
  • Creates and identifies critical differentiators of Zing’s product strategy and works with sales and marketing to ensure marketing materials and broker education materials emphasize these differentiators 
  • Crafts and refines Executive-level presentations
  • Leads and oversees the Zing materials team ensuring readiness for AEP as well as quality and efficiency of execution
  • Oversees our supplemental benefit vendors, focusing on driving high quality outcomes and an integrated member experience 

Requirements

Requirements

MINIMUM QUALIFICATIONS:

  • Bachelors Degree or equivalent experience
  • Three years of MA product development
  • 7+ years of MAPD experience 

PREFERRED QUALIFICATIONS:

  • Highly independent and self-starter
  • Ability to navigate with internal and external parties to achieve larger goals
  • Ability to process data and produce cohesive strategy
  • Comfortable presenting to large groups of individuals and to senior management
  • Able to manage and drive multiple projects at one time 

 

This position offers a competitive salary and benefits, including but not limited to:

  • Medical, Dental, and Vision Insurance
  • Supplemental insurance (i.e., critical illness, accident, identify protection, pet)
  • 401(K)
  • Paid-Time-Off (accrued at 4.62 hours per pay period)
  • 9 Company Holidays
  • Employer paid life insurance ($50,000 flat) 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Product Development, Zing Health

Zing Health is seeking a passionate and innovative Director of Product Development to join our dynamic team in Illinois. In this pivotal role, reporting to the Chief Growth Officer, you will be integral in shaping Zing's product strategy, especially in the ever-evolving landscape of Medicare Advantage. Your leadership will drive the design and development of Medicare Advantage products focused on growth and retention, utilizing your insights into trends and innovations that resonate with our members. You will collaborate cross-functionally with marketing, sales, clinical, and operations teams, ensuring that everyone is aligned with our go-to-market strategies. As Director of Product Development, you'll manage a talented team while overseeing supplemental benefit vendors, enhancing both quality outcomes and member experiences. Your expertise will guide us through the annual CMS bid process, translating complex information into actionable strategies. You’ll craft and refine executive-level presentations and ensure our teams are ready for the annual enrollment period (AEP). If you’re a self-starter with a knack for data analysis and can navigate through diverse stakeholders to achieve common goals, we want to hear from you! At Zing Health, we value creating personalized healthcare experiences, and as our Director of Product Development, you will play a crucial role in making that vision come to life. Join us in making a difference in the lives of those 65 and over as we strive to revolutionize healthcare together.

Frequently Asked Questions (FAQs) for Director, Product Development Role at Zing Health
What are the responsibilities of the Director of Product Development at Zing Health?

As the Director of Product Development at Zing Health, your main responsibilities include crafting our Medicare Advantage product strategies, overseeing annual CMS bid processes, and ensuring cross-departmental collaboration with marketing, sales, clinical, and operations. You will also manage a growing team, drive supplemental benefit innovations, and refine executive presentations to ensure alignment and clarity across the organization.

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What qualifications are required for the Director of Product Development position at Zing Health?

To qualify for the Director of Product Development role at Zing Health, candidates should hold at least a Bachelor's Degree or equivalent experience, with a minimum of three years in Medicare Advantage product development and over seven years in MAPD experience. Preferred qualifications include being a self-starter with strong data analysis skills and the ability to engage effectively with both internal and external stakeholders.

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How does the Director of Product Development contribute to Zing Health's mission?

The Director of Product Development plays a vital role in furthering Zing Health's mission by developing innovative Medicare Advantage products tailored to the unique needs of our members. By leveraging research and collaboration, you will help create healthcare solutions that enhance member experiences and promote retention, aligning with our community-based approach.

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What is the career growth potential for the Director of Product Development at Zing Health?

At Zing Health, the Director of Product Development position offers significant career growth potential. As you lead product initiatives and drive innovation, you may find opportunities to advance into senior executive roles, influence strategic decisions, and contribute to the overall success and scalability of Zing's offerings in the Medicare Advantage sector.

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What kind of team will the Director of Product Development manage at Zing Health?

The Director of Product Development at Zing Health will oversee a dedicated team focused on product strategies and supplemental benefit vendor management. This role requires strong leadership skills to mentor and support team members, ensuring they are equipped to meet our organizational goals and drive high-quality outcomes for our member experience.

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Common Interview Questions for Director, Product Development
Can you explain your experience with Medicare Advantage product development?

When discussing your experience with Medicare Advantage product development, highlight specific projects you've led or contributed to. Focus on your ability to analyze market trends and how you used that data to inform product decisions, ensuring alignment with member needs and regulatory requirements.

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How do you approach cross-functional collaboration in product development?

In answering how you approach cross-functional collaboration, emphasize your communication skills and how you foster relationships across departments. Share examples of how you’ve successfully worked with marketing, sales, and operations teams to execute a unified product strategy and launch outcomes.

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What strategies do you use to manage multiple projects simultaneously?

Describe your project management techniques, such as prioritization, time management, and stakeholder communication. Discuss tools or methodologies you employ to ensure timely project delivery and quality outcomes, especially in a fast-paced environment like Medicare Advantage.

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How do you stay updated on changes in Medicare regulations?

Discuss the resources you utilize to stay informed about Medicare regulations, such as attending industry conferences, subscribing to regulatory updates, and networking with professionals in the field. Highlight your method for integrating this information into your product strategy.

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Can you give an example of a successful product launch you spearheaded?

Share a specific example of a product launch you led, detailing your role, the challenges you faced, and the results achieved. Be sure to mention team collaboration and how your leadership contributed to the launch's success.

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Describe how you incorporate feedback into product development.

Explain your process for gathering and analyzing feedback from stakeholders and members. Discuss how you’ve used constructive feedback to iterate and improve product offerings, ensuring they meet market demands and enhance user experience.

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What metrics do you consider when evaluating product performance?

Mention specific metrics you track, such as member retention rates, engagement levels, and satisfaction scores. Explain how you analyze this data to inform product development and identify opportunities for improvement within the Medicare Advantage offerings.

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How have you handled conflicts within cross-functional teams?

Provide insights on your conflict resolution skills, emphasizing your ability to listen to differing viewpoints and mediate solutions. Share an example where you successfully navigated a disagreement to maintain team cohesion and focus on common goals.

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What motivates you to work in the Medicare Advantage sector?

Discuss your passion for improving healthcare access and outcomes for seniors. Share personal experiences or motivations that drive your commitment to making a meaningful impact in this sector, and how that aligns with Zing Health's mission.

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How do you ensure compliance with CMS regulations during product development?

Explain your approach to staying compliant with CMS regulations, including regular reviews of guidelines, working closely with compliance teams, and incorporating regulatory requirements into every aspect of product development processes to ensure adherence.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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