Principal Product Manager

Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Ramp, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

We’re hiring a Principal Product Manager to join our growing product management team and lead several product initiatives. In this role, you will shape the user experience and feature set for new products at Zip as we expand into new segments and use cases. You will ensure that we continue to deliver a consumer-grade collaboration experience while supporting complex cross-functional workflows. 

You Will

• Work directly with customers and customer-facing teams to understand user needs and solicit feedback on our existing product

• Synthesize user needs with the company strategy and your product vision to develop a compelling roadmap and detailed product specs

• Manage end-to-end execution for core product features/capabilities

• Ensure we meet high customer standards by designing robust feature rollout and quality processes in coordination with stakeholder teams

• Pick up slack wherever needed to ensure the team and product’s success, whether that means taking notes in user research sessions or trying to reproduce a reported user issue

• Mentor junior product managers on core product management skills

Qualifications

• 8+ years of Product Management experience, including 4+ at a SaaS company

• Experience working with engineering and design to ship sophisticated products that also deliver a great user experience

• Experience building and iterating on products or feature areas from 0-to-1

• Sufficient technical skills to ask engineers good questions and navigate through user data

• Strong written and oral communication with internal and external stakeholders

• Attention to detail and ability to quickly grasp complex business processes and industry knowledge

• Ability to prioritize ruthlessly, even if may disappoint customers or stakeholders

• Preferred: Experience managing other product managers

The salary range for this role is $190,000 - $240,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈  Start-up equity

• 🦷  Full health, vision & dental coverage

• 🍽️  Catered lunches & dinners for SF employees

• 🚍  Commuter benefit

• 🚠  Team building events & happy hours

• 🌴  Flexible PTO

• 💻  Apple equipment plus home office budget

• 💸  401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!