Senior Product Manager - Content Intelligence

Delivering the best Spotify experience possible. To as many people as possible. In as many moments as possible. That’s what the Experience team is all about. We use our deep understanding of consumer expectations to enrich the lives of millions of our users all over the world, bringing the music and audio they love to the devices, apps and platforms they use every day. Know what our users want? Join us and help Spotify give it to them. 

The Content Intelligence organization aims for Spotify to have the most complete and correct information in the music industry. Through a diverse set of initiatives including our content knowledge graph, human-in-the-loop, creator/content representation, and proactive content moderation, our squads in Content Intelligence strive to accurately model the full landscape of content at Spotify. 

We are looking for a Senior Product Manager to join our Content Intelligence product area and help drive the direction and development of proactive content moderation at scale. As a part of our team, you will work closely with engineering, machine learning research, policy experts etc. to build machine learning-powered systems in the content understanding space. Your work will affect the experience of millions of users globally and be instrumental in keeping Spotify a safe and compliant platform where creativity can thrive.

What you'll do

• Drive the conceptualization and development of the proactive content moderation system’s strategy and roadmap
• Establish a mechanism to measure (quantitative and qualitative) the performance of our proactive content moderation methods leveraging state-of-the-art research available internally and externally
• Collaborate with a team of skilled machine learning engineers, data scientists, trust/safety teams, and legal to set the product vision strategy, and roadmap for your area
• Communicate complex concepts and experiments in a clear and effective manner to technical and non-technical audiences
• Continually improve your products and tooling via an ongoing build-measure-learn cycle
• Collaborate cross-functionally with other teams on product development and new initiatives

Who you are

• A top-tier product manager who has led a large scoped and technical problem and taken it from inception to launch
• Strong grasp of the complete machine learning product lifecycle from goal setting to data collection/labeling to model development/deployment/measurement
• Lead data-driven product discovery to identify high-value opportunities for ML products and then prioritize what to build Now-Next-Later
• Passionate about how products work “under the hood” and comfortable discussing technical challenges with engineers
• Self-starter who can collaborate with cross-functional partners in a dynamic environment, articulate trade-offs, influence teams, and deliver results
• Excellent verbal and written communication skills

Where you'll be

• We are a distributed workforce enabling our band members to find a work mode that is best for them!
• Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours
• Working hours? We operate within the Eastern/NY time zones for collaboration and ask that all be located in that time zone
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere option here.

The United States base range for this position is 134 481 - 192116 USD, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.