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QA Analyst

Zipdev is looking for a QA Analyst.A typical day for our QA Analyst role would include a daily standup and attending team’s Scrum ceremonies, while working on writing and executing manual test cases. Workload is tracked via tickets in JIRA. Tickets are moved through our development teams to QA where they’re manually tested, test cases created and evaluated for the automation by the QA Automation team. QA Analysts will be present throughout the process from advising on possible acceptance criteria for user stories to coming up with and writing test cases in our Test Management software (currently TestRail) for new features.

Primary Responsibilities:

  • Execute manual test cases, while documenting and examining the behavior of the system under test for completeness and accuracy.
  • Write up Jira bug tickets when bugs or errors are identified.
  • Collaborate with the Engineering teams to define test cases, metrics and resolution guidelines.
  • Collaborate with other QA team members.
  • Reviews test procedures and develops test plans.
  • Conduct end-to-end testing on software applications.
  • Assist with troubleshooting systems as needed, and escalate issues as necessary
  • Provide input on front-end design with a focus on usability.
  • Be proactive and take ownership of assigned work through completion
  • Peer review test cases
  • Work with product/engineering teams to solve or suggest design improvements
  • Able to identify which test cases need to be automated

  • High attention to detail and solid analytical skills.
  • Experience with writing and executing test cases in test management software.
  • In depth experience testing web based applications including reviewing browser console & network traffic.
  • Experience testing REST APIs through an API Client platform such as: Postman, or Insomnia.
  • Experience with regression testing enterprise software.
  • Excellent communication skills

Nice-To-Haves:

  • Experience with JIRA tickets management
  • Experience with TestRail
  • Experience with Postman
  • Experience with Confluence
  • Experience working on teams using Scrum processes
  • Automation experience or a desire to learn automation quickly
  • Experience with using little/no code automation tools
  • Octopus and Azure knowledge for deployments

Our Recruitment Process

  • 15-minute Initial Call
  • 20-minute take-home skills test
  • 30-minute Call with the Recruiter (project, benefits, etc.)
  • Interviews directly with the client (depending on the project the # of interviews may vary, this may include a code assessment)
  • Final Offer!
  • Work Remote Monday - Friday, 40 hours a week (no weekends)
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Years Eve, New Years Day, Zipdev Day)
  • Major Medical Insurance
  • Active Lifestyle/Gym Reimbursement
  • Quarterly Home Office Reimbursement
  • Performance-based Bonus
  • Continuous Education Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention its REMOTE
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What You Should Know About QA Analyst, Zipdev

Zipdev is on the lookout for a detailed-oriented QA Analyst who is ready to make a difference. In this role, you’ll be an integral part of our development process, participating in daily standups and scrum ceremonies to stay in sync with the team. Your main focus will be on creating and executing manual test cases, ensuring our software meets the highest standards of quality. You'll have the opportunity to track workloads through JIRA, moving tickets from development to QA for thorough testing. As a QA Analyst at Zipdev, you will contribute to defining acceptance criteria for user stories and writing comprehensive test cases using our Test Management software, TestRail. You'll be deeply involved in the testing process, documenting system behaviors to ensure everything works seamlessly. Your collaboration will extend to our engineering teams, where you will work together to refine test cases and resolution guidelines. We also value proactive problem-solving, so you will need to possess strong analytical skills and a keen eye for detail. If you have experience with web-based applications, REST APIs, and regression testing, then you will thrive here. Bonus points if you're familiar with JIRA, Postman, or have a background in automation. Best of all? This position is entirely remote, giving you the flexibility to work from anywhere while enjoying perks such as vacation days, major medical insurance, and education reimbursement. Join us and elevate your career with Zipdev!

Frequently Asked Questions (FAQs) for QA Analyst Role at Zipdev
What are the primary responsibilities of a QA Analyst at Zipdev?

As a QA Analyst at Zipdev, you will be responsible for executing manual test cases, documenting system behaviors, and creating bug tickets in JIRA when anomalies are identified. You’ll collaborate closely with engineering teams to craft test plans, conduct end-to-end testing, and provide usability input on front-end designs. High attention to detail and strong analytical skills are essential for this role, as is the ability to identify which test cases require automation.

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What qualifications should I have for the QA Analyst position at Zipdev?

To qualify for the QA Analyst role at Zipdev, candidates should possess experience in testing web applications, writing and executing test cases, and using test management software like TestRail. Familiarity with JIRA ticket management, REST API testing using platforms such as Postman, and agile methodologies like Scrum are highly beneficial. Strong communication skills and the ability to work proactively are also key attributes for this position.

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What testing tools do QA Analysts at Zipdev use?

QA Analysts at Zipdev primarily use JIRA for ticket management and TestRail for test case documentation and execution. Additionally, experience with tools like Postman for REST API testing and Confluence for documentation can enhance your performance in this role. Knowledge of automation tools is a plus, as the role may evolve to include automated testing responsibilities.

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What is the remote work policy for the QA Analyst role at Zipdev?

The QA Analyst position at Zipdev is fully remote, allowing you the flexibility to work from any location. We promote a work-life balance with a schedule of Monday to Friday, totaling 40 hours a week, and no weekend work is required. You will also enjoy various benefits such as vacation days and health insurance, making your experience both rewarding and comfortable.

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What does the recruitment process look like for the QA Analyst position at Zipdev?

At Zipdev, the recruitment process for the QA Analyst role includes a 15-minute initial call, followed by a 20-minute take-home skills test to evaluate your testing knowledge. Next, candidates will have a 30-minute discussion with a recruiter covering project specifics and benefits, leading to interviews with the client and possibly a code assessment. Successful candidates will then receive a final job offer.

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Common Interview Questions for QA Analyst
Can you explain your experience with manual testing as a QA Analyst?

When discussing your experience with manual testing, be specific about the types of projects you've worked on, the testing methodologies you've employed, and your process for documenting and reporting bugs. Highlight any relevant tools like JIRA or TestRail that you've used, and share how your manual testing has improved software quality.

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How do you prioritize test cases when resources are limited?

In answering this question, focus on your approach to risk assessment. Talk about how you would prioritize critical features and high-impact areas of the application first, ensuring that your testing aligns with business goals and user needs, while also considering areas that may have had issues in the past.

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Describe a time when you found a critical bug during testing. How did you handle it?

Share a specific instance where you discovered a critical bug. Discuss how you documented the bug in JIRA, communicated the findings to your team, and collaborated to resolve the issue. Emphasize the importance of thorough testing and attention to detail that contributed to catching the bug early.

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What strategies do you use to enhance collaboration with developers during the QA process?

Collaboration with developers is crucial; outline your strategies, such as participating in daily stand-ups, providing clear feedback on test cases, and being proactive in suggesting improvements based on test results. Emphasize your commitment to creating a constructive feedback loop between QA and development teams.

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How do you ensure that your test cases cover all critical paths?

Explain your method for reviewing requirements and specifications to create comprehensive test cases. Mention techniques like boundary value testing and equivalence partitioning that help cover critical paths. Discuss any tools you might use, like TestRail, to track coverage and ensure thorough testing.

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What experience do you have with regression testing?

When discussing regression testing, detail your experience in evaluating whether recent code changes have adversely affected existing features. Talk about your process for executing regression tests and maintaining test cases to ensure ongoing functionality and project stability.

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How do you document and report defects effectively?

Highlight your documentation process, emphasizing clarity and detail in your defect reports. Discuss using JIRA for tracking defects and your approach in communicating with relevant stakeholders to ensure timely resolution and foster a collaborative environment for fixing issues.

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What do you understand by automated testing, and how does it complement manual testing?

Discuss the fundamentals of automated testing and how it can enhance the efficiency of the QA process. Explain how automation can take over repetitive testing tasks, allowing you to focus on more complex test scenarios manually. Share your eagerness to learn automation tools if you haven't yet.

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How do you handle tight deadlines while ensuring quality?

In your response, discuss your time management strategies to prioritize tasks effectively. Mention how you communicate with your team to assess scope and make data-driven decisions on what must be tested urgently, while also ensuring that essential quality standards remain uncompromised.

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What tools and technologies have you used in previous QA Analyst roles?

Be specific in mentioning tools like JIRA for issue tracking, TestRail for managing test cases, and any automation tools you're familiar with. Discussing your experience with REST API testing platforms like Postman will also show your versatility and understanding of various testing environments.

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Full-time, remote
DATE POSTED
December 7, 2024

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