Communications & Engagement Consultant - Workvivo (Remote, MA)

• Remote, Massachusetts, United States
•  Customer Services (CS)
•  Full time

What you can expect​

Workvivo is transforming the future of work by creating a digital experience that brings workplace culture to life. We are committed to customers, obsessed with improving employees' working lives and driven by results. We practice our core values of Commitment, Professionalism, Loyalty, Innovation and Playfulness daily. Workvivo’s Expert Services team is leading this transformation by partnering with customers to elevate their strategy, content and culture. We are seeking innovative communications professionals to deliver a fantastic employee experience through bespoke consultancy.

About the Team

Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, an intelligent collaboration platform, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.

What we’re looking for

•   Experience in Internal Comms/Consultancy.

•   Have excellent communication skills including formal presentations. Able to produce well-structured and clear customer facing documentation and reports.

•   Have created and delivered end-to-end communications strategies with the ability to articulate the impact of these strategies through quantitative data.

•   Be comfortable communicating with and influencing executive level stakeholders.

•   Have working knowledge of localization, geographical and cultural complexities as it relates to communications.

•   Be able to manage internal communications channels across a variety of different content types.

•   Be able to make quick decisions and be able to keep track of deadlines and agendas.

•   Have consultancy skills with the ability to identify and promote business benefits to a client.

•   Provide excellent customer service skills – hugely responsive internally and to customers.

Salary Range or On Target Earnings:

Minimum:

$76,800.00

Maximum:

$186,200.00

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

05/21/24In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here. 

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

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