Business Intelligence & Data Analytics Specialist

About Zoop:
Zoop is an innovative platform designed to empower creators and their fans through Web3 technology. By offering unique ways for creators to monetize their content and engage deeply with their communities, Zoop is at the forefront of the Creator Economy revolution.

About you:
You're an innovative thinker with a passion for driving the web3 and creator economy forward. Thriving in fast-paced environments, you bring a motivated and organized approach to your work, with a goal-oriented, data-driven mindset that drives impactful outcomes. Quality is your mission, and you proactively take ownership to ensure every task reaches the highest standard. Dedicated and committed, you see projects through from start to finish, collaborating effectively across cross-functional teams. You’re also hands-on and skilled at using AI to boost productivity and efficiency.

Your enthusiasm and drive inspire those around you. Challenges don’t intimidate you, and you navigate ambiguity with confidence. If you’re a doer with the fire to create meaningful change in web3, and you’re ready to make the best work of your life, we’d love to connect. Reach out and let’s make an impact together.

Job Overview:
As the Business Intelligence (BI) & Data Analytics Manager at Zoop, you will play a critical role in shaping the company’s data strategy and driving data-informed decision-making. You will be responsible for designing and managing analytics platforms, building data pipelines, and delivering actionable insights to cross-functional teams. Your expertise will help guide Zoop’s growth strategies, optimize user experiences, and support various business initiatives.

Key Responsibilities:

1. Data Strategy & Platform Development:
• Design, implement, and manage Zoop’s data analytics platforms, dashboards, and data pipelines to provide a comprehensive view of business performance.
• Develop custom datasets and data models to enable advanced analytics and reporting capabilities.
• Ensure data integrity and quality through the implementation of best practices and automated validation processes.
2. Business Intelligence & Reporting:
• Lead the creation of BI reports and visualizations that effectively communicate insights and trends to key stakeholders, including leadership, product, and marketing teams.
• Collaborate with stakeholders to understand business needs and translate them into data-driven solutions.
• Monitor key performance indicators (KPIs) and metrics, providing regular updates and actionable recommendations for continuous improvement.
3. Advanced Data Analysis & Insights:
• Perform in-depth data analysis to identify patterns, trends, and opportunities for growth across user acquisition, engagement, and retention metrics.
• Support product and marketing teams with ad-hoc analysis, helping to optimize campaigns and measure the impact of new features or initiatives.
• Leverage predictive and prescriptive analytics to provide forward-looking insights that guide strategic planning.
4. Web3 & Blockchain Data Integration:
• Develop expertise in analyzing blockchain and on-chain data to provide insights into tokenomics, user behavior, and platform adoption.
• Create data models that incorporate Web3 elements such as smart contracts, token transactions, and decentralized activities to inform platform development and community growth.
5. Automation & Data Tooling:
• Implement automated solutions for data collection, transformation, and reporting, ensuring scalability and efficiency in data operations.
• Optimize existing data infrastructure and tooling to support real-time data analysis and visualization.
6. Cross-functional Collaboration:
• Work closely with product, engineering, marketing, and operations teams to integrate data insights into strategic decision-making and planning.
• Provide data expertise and guidance for the development of new features, user experiences, and business models within the Zoop ecosystem.

Ideal Candidate Qualifications:

• Bachelor’s or graduate degree in Data Science, Computer Science, Mathematics, Economics, or a related quantitative field.
• 3-5 years of experience in data analytics, business intelligence, or similar roles, ideally in the tech or digital economy sectors.
• Strong understanding of SQL, data modeling, and database concepts.
• Experience with BI tools and data visualization platforms (e.g., Looker, Tableau, Power BI) as well as blockchain data analysis tools (e.g., Dune Analytics, Covalent, The Graph).
• Proficiency in Python or R for data analysis and automation.
• Familiarity with Web3 and blockchain technology is a strong plus.
• Excellent communication skills, with the ability to present complex findings in a clear and concise manner to both technical and non-technical stakeholders.
  

Preferred Skills & Experience:

• Experience in setting up data infrastructure and pipelines from scratch, especially in a Web3 or blockchain context.
• Strong problem-solving skills, with a proactive mindset and the ability to work independently in a fast-paced environment.
• Knowledge of token economics, on-chain data analysis, and decentralized finance (DeFi) is a plus.

Why Join Zoop?

• Be part of an innovative company at the forefront of the creator economy and Web3 technologies.
• Take on significant responsibilities and drive impactful decisions from Day 1.
• Competitive salary and benefits package.
• Opportunity to work with a talented international team in a collaborative and inclusive environment.
• Flexible work arrangements and a culture that values diversity, creativity, and growth.