Account Executive, Enterprise - Chicago

As an Account Executive at Zscaler, your main responsibilities will include building strong relationships with internal and external stakeholders, particularly at the C-level, developing long-term account strategies, collaborating with various teams to meet customer needs, and positioning Zscaler’s solutions effectively within the enterprise landscape.

To qualify for the Account Executive role at Zscaler, candidates should have a minimum of 5 years of full-cycle sales experience, preferably in the software or security sector, along with a Bachelor's degree or equivalent experience. Strong relationships in the industry and experience selling at C-Level will set you apart.

Zscaler is committed to fostering professional development and growth among its Account Executives. This includes offering comprehensive benefits, ongoing training, and opportunities to collaborate with some of the brightest minds in the industry, alongside a supportive work culture that encourages innovation and learning.

Zscaler has been recognized as one of the Best Workplaces in Technology, providing a collaborative and inclusive environment. With a focus on diversity and innovation, Zscaler encourages its employees to contribute positively toward a secure cloud-enabled digital future.

The salary range for the Account Executive position at Zscaler is between $112,000 and $160,000 USD, based on the role's level, skills, experience, and market factors. This range is the base salary and does not include additional commission, bonus, or equity options.

When discussing your experience, focus on specific strategies you've employed in account management. Outline how you've built relationships, identified customer needs, and driven sales growth using innovative approaches. Use metrics and success stories to illustrate your impact.

Effective communication and understanding the client's business context are key. Share anecdotes that highlight your ability to engage executive stakeholders, demonstrate value, and maintain long-term relationships while aligning solutions that meet their strategic goals.

Detail specific strategies you've successfully implemented to achieve your sales targets, emphasizing data-driven methods, personalized sales approaches, or collaboration with internal teams to refine pitches and offerings to better align with client needs.

Mention how you regularly review industry news, participate in professional associations, attend conferences, or take relevant courses to ensure you stay informed. Your commitment to continuous learning will assure the interviewer of your dedication to the field.

Share a detailed story about a specific deal that posed challenges, discussing what made it difficult, the strategies you employed to surmount those challenges, and the outcomes you achieved. This clearly demonstrates your problem-solving skills and persistence.

Research Zscaler's history and its product offerings, particularly the Zero Trust Exchange. Demonstrating your knowledge of how Zscaler's innovative security solutions align with industry needs will highlight your enthusiasm and preparedness for the role.

Explain how you conduct research and foster conversations to comprehend client challenges and objectives. Discuss your methods for crafting tailored pitches that resonate with the client's distinct needs while emphasizing the solutions' benefits.

Discuss specific CRM systems, analytics tools, or sales enablement technologies you've employed to track performance, analyze data, and facilitate client communication. Highlight how these tools have directly contributed to your achievements.

Walk through your process for addressing objections empathetically. Emphasize your calm demeanor, active listening habits, and readiness to provide data or examples that alleviate concerns, showcasing your conflict resolution skills.

Share personal and professional motivations, such as the thrill of closing a deal, providing value to clients, or collaborating with innovative teams. Discuss specific techniques you employ to maintain enthusiasm and resilience in the face of challenges.