Job details

Business Support Analyst

Zscaler is a leading cloud security company looking for an experienced Business Support Analyst to support Post Sales Business teams and improve user experience in Salesforce.

Skills

Salesforce Administration
Configuration of Sales & Service Cloud
Data management
Analytical skills
User training

Responsibilities

Supporting Post Sales Business teams & processes through Salesforce Administration.
Interact with the Business System Analyst team to deliver Business requirements.
Handle case incidents & perform End user troubleshooting.
Configure Sales & Service Cloud in Salesforce.
Perform RCA analysis and suggest improvement measures.
Build custom reports and dashboards.

Education

Bachelor's degree in a relevant field

Benefits

Various health plans
Time off plans
Parental leave options
Retirement options
Education reimbursement

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Other

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE