Job details

Customer Success Engineer - job 1 of 2

Zscaler is seeking high-energy, technical professionals to drive increased solution adoption. The role is hyper-focused on pushing the envelope with existing customer base by delivering technical content focused on Zscaler Best practices with value realization in mind.

Skills

Strong written and verbal communication skills in English
Presentation, communication, and meeting management skills
Consultative nature
Self-aware
Self-Starter

Responsibilities

Work collaboratively with Customer Success and Sales teams to drive adoption, value and customer outcomes across all segments.
Engage with customers through technical 1:1 workshops and provide them technical recommendations related to their environment with the objective to increase their Value Realization.
Present at Customer User Groups covering best practices for achieving goals, experiences and recommendations around ZS technology.
Deliver internal technical sessions to Customer Success Managers to help them drive technology adoption at scale through training and building adoption playbooks.
Work cross-functionally with Customer Success, Product, Engineering, and Support teams.

Benefits

Equal opportunity and affirmative action employer
Creating an inclusive environment for all employees
Providing reasonable support in recruiting processes for candidates with different needs

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE