Job details

Technical Account Manager - job 1 of 2

Zscaler, a leading cloud security company, seeks a Technical Account Manager to help enterprise clients manage technical support issues and implement security solutions. Offering a collaborative environment, Zscaler is focused on innovation in cloud security.

Skills

Account management experience
5+ years in web security and email security solutions
Understanding of enterprise networks and infrastructure
TCP/IP knowledge and diagnostics skills
Open source system administration experience

Responsibilities

Manage and drive satisfactory resolution of customer technical support issues
Manage implementation and consulting projects for Zscaler solutions
Be available for on-call support for premium customers
Facilitate communication between customers and product management
Monitor and provide ongoing recommendations for security technologies

Education

Bachelor's degree in relevant field

Benefits

Various health plans
Time off for vacation and sick leave
Parental leave options
Retirement options
Education reimbursement
In-office perks

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

308 jobs

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FUNDING

Public

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE