Job details

Technical Account Manager

Zscaler is a leading security cloud company looking for a Technical Account Manager to support their premium customers in Korea. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional customer experiences.

Skills

Account management
TCP/IP understanding
Enterprise network infrastructure knowledge
Open-source system administration
Fluency in English and Korean

Responsibilities

Be on call for Priority0/Priority1 customer-affecting issues during non-operational hours
Facilitate communication between customers and internal teams
Update customers about cloud updates and upgrades
Provide product training and notifications of new technologies
Monitor customer site reports and provide recommendations

Education

Bachelor's degree in a related field preferred

Benefits

Various health plans
Vacation and sick time off
Parental leave options
Retirement options
Education reimbursement

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE