Zscaler is a leading cybersecurity company seeking a Technical Support Specialist to provide exceptional service by diagnosing and troubleshooting customer issues while collaborating with cross-functional teams.
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Skills
Data analytics
Python programming
Advanced SQL
Fluent in English and Hebrew
Responsibilities
Diagnose and troubleshoot customer issues
Support onboarding processes for new customers
Collaborate with Engineering and Product teams to resolve complex issues
Become a product expert and stay updated on new features
Write internal and external technical articles
Education
Bachelor's degree in relevant field preferred
Benefits
Various health plans
Time off for vacation and sick leave
Parental leave options
Retirement options
Education reimbursement
In-office perks
To read the complete job description, please click on the ‘Apply’ button
Zscaler: Securing your cloud transformation
We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.