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Tier II Technical Support Data Engineer

Zscaler is a leading cybersecurity company seeking a Technical Support Specialist to provide exceptional service by diagnosing and troubleshooting customer issues while collaborating with cross-functional teams.

Skills

  • Data analytics
  • Python programming
  • Advanced SQL
  • Fluent in English and Hebrew

Responsibilities

  • Diagnose and troubleshoot customer issues
  • Support onboarding processes for new customers
  • Collaborate with Engineering and Product teams to resolve complex issues
  • Become a product expert and stay updated on new features
  • Write internal and external technical articles

Education

  • Bachelor's degree in relevant field preferred

Benefits

  • Various health plans
  • Time off for vacation and sick leave
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
To read the complete job description, please click on the ‘Apply’ button

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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Full-time, hybrid
DATE POSTED
October 31, 2024

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