Job details

Tier II Technical Support Data Engineer

Zscaler is a leading cybersecurity company seeking a Technical Support Specialist to provide exceptional service by diagnosing and troubleshooting customer issues while collaborating with cross-functional teams.

Skills

Data analytics
Python programming
Advanced SQL
Fluent in English and Hebrew

Responsibilities

Diagnose and troubleshoot customer issues
Support onboarding processes for new customers
Collaborate with Engineering and Product teams to resolve complex issues
Become a product expert and stay updated on new features
Write internal and external technical articles

Education

Bachelor's degree in relevant field preferred

Benefits

Various health plans
Time off for vacation and sick leave
Parental leave options
Retirement options
Education reimbursement
In-office perks

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE