Allyson Williams

FC Associate I January 2022 — May 2022

About the role  Collaborated with Area Managers and Process Assistants to achieve highest production quality while maintaining and exceeding rate expectations.  Evaluated customer packages for irregularities, flaws, or damage before stowing into designated areas.  Enforced company safety guidelines and policies by bringing potential hazards and violations to the attention of the safety team and management.  Operated pallet jacks, conveyor belts, and pick carts to manually transport, receive, and delegate workflow to assigned areas and stations.

Account Lead April 2011 — December 2021

About the role  Provided operational oversight and technical support in the implementation of 365 Connect & Pay Application and Order Ahead System.  Optimized and transformed customer service delivery by utilizing an innovative online shopping application to comply with COVID-19 protocol.  Closely work together with unit manager and executive in menu development and preparation of banquet events with 850+ guests.  Strengthened customer loyalty and return orders by providing exemplary service and maintaining strong relationships with customers.  Oversaw the daily operations of assigned workstations while ensuring availability of stocks and supplies and performing inventory control.  Built and designed daily lunch or deli buffet and special menus while leveraging skills advancement through cross-training in every positions.