⛑ Troubleshooter
Creative
"Honesty without compassion is cruelty"
Spotlight
Experience
UCLA Central Human Resources
Remote
·
1 year, 1 month
Benefits Specialist
October 2020 — November 2021
About the role
- Resolved client inquiries regarding specific problems, issues, and questions for various leaves, benefits offerings, and COVID-19 related needs covering 2,000 clients alongside 2 benefits managers
- Initiated leave consultations and filed for employees’ FMLA leaves and limited leaves of absences
- Handled benefits processing tasks, including enrollment assistance, plan changes, disability, employee records, and other claims
UCLA Conferences and Catering
Los Angeles, CA
·
2 years, 3 months
Sales and Event Manager
June 2018 — September 2020
About the role
- Composing catering and meeting room proposals and contracts to detail events on UCLA's Campus
- Coordinating with clients on event logistics, A/V, and menu options for meeting room rentals within our facilities
- Contracting and managing summer conference groups in booking sleeping rooms, reserving meeting space, and coordinating arrival and departure logistics
- Training summer conference coordinators on SOPs in order to manage their own groups
SEE ALL EXPERIENCES (2)
Education
University of California Los Angeles
B.A. Sociology
·
2014
-
2018
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