Liam Dunagan

Information Technology Chair August 2023 — Current time

About the role • Designed and developed a dynamic WordPress website, using Figma to create five design iterations that seamlessly integrated the executive team’s preferences with industry best practices, resulting in visually appealing and user-friendly interfaces. • Collaborated with executive team to conceptualize and implement an advanced 80-member database, strategically employing conditional approval mechanisms. This facilitated selective access for recruiters and internal members, optimizing operations and enhancing organizational efficiency.

Business Development Intern June 2024 — August 2024

About the role • Conducted comprehensive market research in Indonesia, identifying a target user base of 2 million university students for a Learning Management System (LMS) platform, supporting sales initiatives. • Developed detailed financial models that projected revenue growth and profitability, informing pricing strategies and aiding sales teams in customer acquisition and market expansion efforts. • Engaged with potential clients and partners, gathering insights that shaped tailored sales pitches and presentations, directly contributing to business development goals.

Project Manager January 2021 — December 2022

About the role • Led management and security analysis for over 120 e-commerce sites, supporting client businesses with daily sales exceeding $200,000, ensuring minimal downtime and protecting revenue. • Streamlined operations by designing and implementing Scrum and Kanban workflows, which enhanced team efficiency and led to the successful launch of three WordPress and WooCommerce plugins, each gaining over 1,000 installations. • Collaborated closely with cross-functional teams and customer support to deliver high-quality service to over 700 clients, ensuring satisfaction and fostering strong client relationships.