REGINA PAREYON

Founder December 2020 — June 2022

About the role Analyze customer data to identify beneficial aspects of the product; Produce training modules to explain the key features to customers. Integrate our suppliers and logistics, and work with strong alliances. Research and identify products that customers would find valuable, personally onboarding new customers, coaching and training them on how to use the product.

Customer Success Manager January 2019 — July 2022

About the role Responsible for completing product research, developing and implementing new customer culture, contributing to the retention process, and customer experience, coordinating the client onboarding processes, and creating more efficient sales strategies.

Restaurant Manager and Head Chef February 2015 — October 2019

About the role Supervised a team of 10 kitchen staff and 500 customers daily, overseeing operations from dawn to dusk, ensuring efficient workflow and full compliance with service standards. Oversaw the sourcing, purchasing, and inventorying of massive quantities of fresh food and beverage ingredients. Prepared detailed revenue and expense report on a weekly, monthly, and annual basis.