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Tyler Collins

Operations Manager · Making Moves
Macon, GA, USA

I have a wealth of experience in both blue and white collar roles which positions me uniquely to develop and implement solutions that not only look good on paper, but are practical in application.

Globe icon https://www.linkedin.com/in/tyler-e-collins/

🧑‍🌾 Operator
Manager
Operations Wizard

Experience

C
Convoy Inc.
Remote · 1 year, 8 months
Operations Manager May 2022 — January 2024
About the role ● Onboard, develop, and supervise a team of 30 associates, providing strategic leadership through data analysis, performance feedback, and process improvement. Surpassed team KPI goals by 15%. ● Spearhead customer experience re-organization, identifying opportunities for dedication, outsourcing, and automation. Develop and oversee end-to-end service programs, reducing direct operational working costs by 50%. ● Audit and optimize reporting and implementation procedures, ensuring compliance with operational systems tailored to individual customers’ supply chain nuances. Achieve a 24% program margin, generating $7.46M across 11 accounts.
T
TruckingExpert.com
Macon, GA · 3 years
Lead Case Manager April 2019 — April 2022
About the role ● Develop and refine the process of drafting expert legal opinions, leading a 10-person team in creating, editing, and producing legal documentation enabling a 33% hourly-rate increase firm-wide. ● Conduct research and analysis on commercial motor vehicle operators, shippers, brokerages, and motor carriers. Investigate safety and compliance systems, practices, and record keeping of Fortune 500 logistics entities. Identify deficiencies and trends to reduce enforcement penalties. ● Prepare industry experts for deposition and trial testimony. Maintain, organize, summarize, and present case evidence and regulatory content. Author concise synopses, increasing focused analysis time while reducing overall preparation time by 15%.
U
US Air Force
Various · 6 years
Aircraft Maintenance Supervisor April 2013 — April 2019
About the role ● Manage the procurement, usage, maintenance, and accountability of $4 billion in assets. Serve as the compliance officer for section training, safety, and equipment. Manage quality assurance for mechanical systems, achieving zero defects in annual inspections and sustaining high operational readiness rating. ● Coordinate cross-functional teams to manufacture and employ modification and repairs of equipment valued at $686M. Develop solutions to department-wide shortfalls utilizing cutting-edge production methods. ● Direct, coordinate, and research training methods and overall productivity with inter-agency administrators. Supervise multiple international teams and implement tracking systems, increasing section utilization rate by 4% annually.
SEE ALL EXPERIENCES (3)

Education

A
Arizona State university
BS Technical Communication ·
C
Community College of the Air Force
AAS Aerospace Engineering ·
SEE ALL EDUCATION (2)