Demountable Delivery Manager

The Demountable Delivery Manager at 1915 South is responsible for managing delivery teams, training new members, conducting evaluations, ensuring customer service excellence, and maintaining safety standards within the Jacksonville distribution market.

To qualify as a Demountable Delivery Manager at 1915 South, candidates should have two or more years of experience in warehouse, delivery, or distribution management, along with strong leadership skills and an ability to coach others effectively.

1915 South offers a competitive pay and bonus plan, comprehensive health coverage, paid time off, a 401K retirement savings plan with company match, tuition assistance, employee discounts, and significant career advancement opportunities.

The typical work schedule for a Demountable Delivery Manager at 1915 South involves working Tuesday through Saturday, with some travel expected as part of the role to effectively manage delivery teams.

The culture at 1915 South for Demountable Delivery Managers is one of safety, teamwork, and professional growth, fostering an environment where employees are encouraged to develop their skills and advance in their careers.

As a Demountable Delivery Manager, effectively managing team performance involves setting clear expectations, conducting regular evaluations, providing constructive feedback, and supporting team members in their professional development.

To ensure customer satisfaction, I would focus on communicating clearly with both the team and customers, training team members on best practices for in-home deliveries, and addressing any concerns promptly to enhance the customer experience.

Prioritizing safety involves conducting regular safety meetings, ensuring all team members are trained on safety protocols, and actively monitoring for compliance during all delivery operations.

In my previous role, I improved the delivery process by implementing new training sessions that included hands-on scenarios, which helped decrease delivery times and enhanced team confidence during in-home setups.

I have extensive experience training new employees in a warehouse setting, focusing on hands-on training, mentoring, and providing feedback on both technical skills and customer interactions.

To resolve conflicts within my delivery team, I would first listen to each party to understand their viewpoints, facilitate open communication, and work towards a collaborative solution that respects everyone's needs.

I utilize a combination of ride-behind evaluations, regular performance metrics review, and one-on-one feedback sessions to assess team performance accurately and constructively.

Ensuring compliance with DOT regulations involves staying informed about relevant laws, providing training to team members, and regularly auditing our delivery operations for adherence to safety standards and protocols.

In my previous roles, I have used logistics management software to track deliveries, manage schedules, and optimize routes, ensuring that we maintained efficiency while delivering excellent service.

The most challenging aspect of being a Demountable Delivery Manager often relates to balancing resource allocation while ensuring the team's morale remains high and customers continue to receive top-tier service.