Sales Associate-Outlet

As a Sales Associate at 1915 South, you will be responsible for delivering an exceptional in-store experience to every guest. This includes selling furniture, mattresses, and bedding, building customer relationships, and utilizing upselling techniques. You will also be expected to market new sales and financing options while working flexible retail schedules, which include weekends and holidays.

To become a Sales Associate at 1915 South, a warm and friendly personality is essential. You should have experience in sales, hospitality, or retail environments, possess strong follow-through skills, and be able to work in a fast-paced environment. Basic computer knowledge and a professional appearance are also important.

At 1915 South, we are committed to employee growth and development. Many of our company leaders were promoted from within, meaning that starting as a Sales Associate could open the door to a long-term career with multiple advancement opportunities.

Sales Associates at 1915 South enjoy a competitive compensation package, including bonus opportunities and a commission structure. Benefits also include health, dental, vision, disability, and life insurance, paid time off, a 401K retirement savings plan with company matching, and college tuition assistance at Thomas University.

While prior sales experience is beneficial and preferred, it is not mandatory to apply for the Sales Associate role at 1915 South. We value the right attitude and a passion for sales, so if you're eager to learn and grow, we encourage you to apply.

In your answer, focus on your experience in sales and customer service. Discuss your ability to build relationships with customers and how your friendly personality enables you to connect with guests. Highlight any relevant retail experience and your passion for the furniture industry.

When answering this question, explain your approach to resolving issues calmly and effectively. Mention your listening skills, ability to empathize, and how you focus on finding a solution that satisfies the customer, reflecting 1915 South's commitment to exceptional service.

Share a specific example where you identified a customer's needs and suggested additional products or upgrades. Discuss your thought process and the techniques you used to gently introduce more options without being pushy, showcasing your sales acumen.

Talk about your organizational skills and time management strategies. You can discuss how you set personal goals, track your progress, and adjust your approach based on what works best. Emphasize being proactive in engaging with customers to explore their needs.

Describe techniques you use to stay positive and motivated, such as setting personal challenges, focusing on customer service excellence, or planning promotional ideas. Share that maintaining a positive outlook benefits both customers and the team.

Emphasize the importance of collaboration and communication amongst team members to ensure a seamless shopping experience for customers. Discuss how sharing insights and strategies can lead to better sales outcomes for the entire team.

Discuss strategies for understanding customer needs and tailoring your approach accordingly. Mention promoting features and benefits of new products while relating them to customers’ existing preferences, which aligns with the values of 1915 South.

Explain your method of identifying urgent customer needs, ensuring you focus on providing excellent service while juggling sales responsibilities. Discuss how staying organized and calm in busy times allows you to be effective.

Show that you've researched 1915 South by discussing its reputation as a leading furniture retailer, the importance of employee growth, and its commitment to customer service. This demonstrates your enthusiasm for being part of the company.

Share your excitement about the furniture industry and how 1915 South’s values align with your career goals. Highlight specific aspects of the job that appeal to you, such as the focus on customer experience and opportunities for growth within the company.