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Sales Performance Analyst

Company Description

Join Accor, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. There are plenty of opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our clients, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.
Become a Heartist®, and let your heart guide you in this world where life beats stronger.

Job Description

As part of a work-study apprenticeship we are seeking a Sales Performance Analyst to join our Global Sales Luxury & Lifestyle team, based in our global HQ in Issy-Les-Moulineaux, France.

In this role, you will be responsible for analyzing sales data, identifying trends, and providing actionable insights to drive sales performance and optimize strategies.

  • Sales Data Analysis: Collect, organize, and analyze sales performance data from multiple regions, brands, and distribution channels. Identify key performance indicators (KPIs) and trends to evaluate sales performance globally.
  • Reporting & Dashboards: Develop, maintain, and distribute regular sales performance reports and dashboards to provide leadership with data-driven insights. Ensure timely and accurate reporting of global sales metrics.
  • Forecasting: Assist with the development of sales forecasts. Collaborate with the sales directors to align forecasts with business goals.
  • Sales Strategy Support: Work closely with the Accounts Managers and the Hotel Sales Relation functions across our different Business Units to monitor the success of sales initiatives. Provide insights that help refine strategies, identify potential sales opportunities, and address any performance gaps.
  • Sales Tools & Systems: Support the optimization of sales performance tools, such as CRM platforms, ensuring accurate data input and use. Collaborate with data and sales teams to improve tool efficiency.
  • Cross-functional Collaboration: Partner with other Regional/Brands Sales, Data, Finance, and Operations teams to provide actionable insights into sales performance and align with broader business objectives.

Qualifications

  • Currently pursuing a master’s degree (or equivalent) in Business Administration, Finance, Hospitality Management, or a related field – preferably with a specialization in data analytics
  • Fluent in English (e.g. : TOEIC score C1 or above), French spoken and written
  • Strong analytical skills with experience in working with large data sets and translating data into actionable insights.
  • Proficiency in Microsoft Excel. Experience with Power BI, Tableau and/or other data visualization tools, database management is a plus.
  • Excellent attention to detail and a commitment to data accuracy.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced, global environment.
  • Strong verbal and written communication skills to present findings to both technical and non-technical stakeholders.
  • Team player with the ability to collaborate effectively with cross-functional teams across multiple time zones.

Additional Information

The employee benefits at Accor include:

A true work-life balance:

  • Remote work: Up to 8 days of remote work per month, depending on team rituals. Reimbursement for equipment expenses and daily allowances provided.
  • Work Everywhere: Personal access offered to more than 500 coworking spaces, many of which are located within our hotels. An opportunity also to connect with our hotel employees!
  • ALL Heartists Program: Benefits, stays, and unforgettable experiences at all our Accor locations worldwide. More than 70 partners across various fields (Travel, Gourmet, Wellness and Sports, etc.) to satisfy all your desires.
  • At our Issy-les-Moulineaux site: unlimited coffee, a corporate restaurant offering quality gourmet services, a fitness room, and corporate concierge services.

Attractive financial benefits:

  • A group profit-sharing scheme and bonuses, with company contributions if you invest in the PEEG/PERCOL plan.
  • A sustainable mobility allowance of up to €700/year for employees using green transportation methods, and a 75% reimbursement for the NAVIGO pass.
  • Access to the Works Council (CSE).

Let’s not forget the support throughout your career within the Group:

  • Learning & Development: Talent management at the heart of our HR strategy and an excellent training catalog, opening many opportunities for intra-sector and international mobility.
  • A referral program offering €1,500 gross to reward your participation in recruiting qualified profiles.
What You Should Know About Sales Performance Analyst, AccorCorpo

Join Accor as a Sales Performance Analyst and step into an exciting opportunity that revolves around data and insights in the hospitality industry! Located at our global HQ in Issy-Les-Moulineaux, France, you’ll be part of a dynamic team that is all about excellence in sales performance within our Luxury & Lifestyle sector. In this role, you will dive deep into analyzing sales data, helping to identify trends that can drive our strategies. You’ll create enticing reports and dashboards that serve as the foundation for decision-making at the top levels of the organization. Collaborate with sales directors to develop sales forecasts and work alongside Accounts Managers to monitor the success of our initiatives. If you’re a master’s student pursuing a degree in Business Administration, Finance, or a related field, then this is the perfect internship for you! At Accor, we value teamwork and collaboration, so your ability to partner with various departments will be key as you help align broader business goals with actionable sales insights. You’ll also gain invaluable exposure to the tools that are the backbone of our sales strategy, offering innovation around CRM platforms and beyond. Don’t miss out on the chance to contribute to a company that believes in responsible hospitality while also nurturing your professional growth and development. Become a Heartist® with us, where every action counts and where life beats stronger!

Frequently Asked Questions (FAQs) for Sales Performance Analyst Role at AccorCorpo
What are the primary responsibilities of a Sales Performance Analyst at Accor?

As a Sales Performance Analyst at Accor, your main responsibilities include collecting and analyzing sales performance data from various channels to identify trends, creating insightful reports and dashboards for leadership, assisting in sales forecasting, supporting strategic initiatives, optimizing sales tools, and collaborating with cross-functional teams to ensure alignment with business objectives.

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What qualifications do I need to apply for the Sales Performance Analyst position at Accor?

To apply for the Sales Performance Analyst position at Accor, candidates should be currently pursuing a master’s degree in Business Administration, Finance, Hospitality Management, or a related field with a specialization in data analytics. Proficiency in English and preferably French, along with strong analytical skills and experience with data visualization tools, are essential.

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What tools and systems will a Sales Performance Analyst use at Accor?

In the Sales Performance Analyst role at Accor, you will work with various tools including Microsoft Excel, Power BI, and Tableau for data analysis and visualization. Familiarity with CRM platforms and database management will also be beneficial as you support the optimization of these sales performance tools.

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How does a Sales Performance Analyst collaborate with other departments at Accor?

A Sales Performance Analyst at Accor collaborates closely with Account Managers, Hotel Sales Relations, Data, Finance, and Operations teams. This cross-functional collaboration is key to providing actionable insights that inform sales strategies and align them with broader business goals.

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What benefits can I expect as a Sales Performance Analyst at Accor?

As a Sales Performance Analyst at Accor, you can enjoy a variety of employee benefits including remote work options, access to coworking spaces, a comprehensive learning and development program, financial benefits such as profit-sharing and mobility allowances, and a supportive work environment that promotes a great work-life balance.

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Common Interview Questions for Sales Performance Analyst
How do you approach analyzing large sets of sales data?

When analyzing large sets of sales data, I begin by defining key performance indicators (KPIs) that align with organizational goals. I then clean and organize the data for clarity and accuracy, utilize analytical tools like Excel and Power BI to identify trends, and finally summarize my findings into actionable insights for presentation.

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Can you describe a time when your data analysis significantly impacted a business decision?

Yes, in my previous experience, I analyzed sales trends that revealed an underperforming market segment. By sharing this insight with the sales team, we were able to pivot our strategy and focus on targeted campaigns, resulting in a notable increase in sales in that area.

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What is your experience with sales forecasting?

I have assisted in sales forecasting by analyzing historical sales data and market trends to develop predictive models. I collaborate with sales directors to ensure that the forecasts align with business objectives, helping the team set realistic and achievable sales targets.

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How do you ensure accuracy in your reports and dashboards?

To ensure accuracy in my reports and dashboards, I implement a rigorous checking process where I cross-verify data from multiple sources, consistently update my input data for real-time insights, and seek feedback from peers to identify any discrepancies before finalizing reports.

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How do you handle tight deadlines in a fast-paced environment?

In a fast-paced environment, I prioritize tasks based on urgency and importance, leveraging project management tools to keep track of my progress. I communicate openly with my team to manage expectations and seek assistance when needed to ensure that deadlines are met without compromising quality.

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What sales tools are you familiar with?

I am proficient in using various sales tools such as Microsoft Excel for analysis, Power BI for visualization, and CRM software for managing client relationships and data input. I continually seek out new technologies to enhance efficiency and productivity within sales teams.

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How do you present your findings to non-technical stakeholders?

When presenting findings to non-technical stakeholders, I focus on communicating insights clearly and succinctly. I use visuals like charts and graphs to illustrate key points and relate my findings back to business objectives, ensuring that the information is relevant and actionable for the audience.

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What strategies do you use to identify sales opportunities?

To identify sales opportunities, I analyze market trends and customer feedback, monitor competitor activities, and utilize data analytics to pinpoint gaps in the market. Collaborating with sales teams, I help devise strategies that leverage these insights to maximize sales potential.

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Can you explain a complex data analysis you performed?

Certainly! I once conducted a complex analysis of multi-channel sales data integrating both online and offline sources. This involved data cleaning, segmentation, and normalization techniques, allowing me to present a comprehensive view of customer behavior across various touchpoints, which informed our marketing strategies.

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How do you stay updated with the latest trends in data analytics?

I stay updated with trends in data analytics by participating in online courses, attending industry webinars, following influential thought leaders on social media, and regularly reading publications focused on data science and analytics to continuously enhance my knowledge and skills.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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DATE POSTED
April 2, 2025

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