Case Manager - Dakota County ($1,500 sign on bonus)

As a Case Manager at ACCORD in Dakota County, you'll be responsible for developing community support plans for your clients, assessing their needs, coordinating services, and evaluating their progress. You will also meet individually with each person at least twice a year to adjust their care plans as needed, helping them access services effectively.

To apply for the Case Manager role at ACCORD, you should have a Bachelor's Degree in Human Services, Social Work, Psychology, or a related field. If you hold a Social Work degree, you need to be currently licensed in Minnesota. Alternatively, you can qualify with a Bachelor's degree in another field paired with at least one year of experience working with individuals with disabilities.

Case Managers at ACCORD have their home base in St. Paul, MN, but they primarily work in community or office settings. The role typically follows a Monday to Friday schedule, with daytime hours and some flexibility based on program needs, making it well-suited for those who seek a balanced work-life dynamic.

ACCORD supports its Case Managers by offering a competitive wage, which ranges from $22 to $25 depending on qualifications, alongside a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, as well as retirement savings plans, employee wellness programs, and tuition assistance.

At ACCORD, Case Managers have excellent opportunities for career advancement. The organization supports continuing education and offers internal promotions, allowing you to grow your career while making a meaningful impact on the lives of those you support.

A strong response reflects your passion for helping individuals with disabilities and enhancing their quality of life. Discuss your personal connection to the mission of ACCORD and how your values align with their work.

Emphasize relevant experiences, whether professional or volunteer, focusing on how you've helped individuals achieve their goals and access necessary services. Share specific examples that demonstrate your empathy and effectiveness.

Show your organizational skills by outlining how you assess urgency and importance in your tasks. Discuss using tools like task lists or software to stay organized and ensure that every individual receives the attention they need.

Provide an example where you faced a challenge and describe how you employed problem-solving skills and empathy to arrive at a solution. Highlight the outcome and what you learned from the experience.

Discuss the importance of involving clients in the planning process, utilizing assessments to identify their unique needs, and regularly reviewing and adjusting plans to ensure they remain relevant and effective.

Demonstrate your interpersonal skills by outlining how you'd build rapport with the client, listen to their concerns, and explore their motivations for resistance, aiming for a collaborative approach to encouraging acceptance of support.

Showcase your understanding of programs like CADI, BI, EW, and DD. Discuss any relevant experience with these programs and how it enhances your capability to support clients at ACCORD.

Talk about your attention to detail and your familiarity with relevant regulations. Mention processes you use to stay updated on compliance requirements and how you incorporate them into your daily work.

Identify qualities such as empathy, communication skills, organizational abilities, and adaptability. Explain how you embody these qualities in your work with individuals and teams.

Share your strategies for self-care and professional development, which keep you passionate about your work. Mention how focusing on the positive impact you have on clients fuels your motivation to persevere.