Director of People & Culture - job 1 of 2

The Director of People & Culture at The Hoxton, Downtown LA will oversee the implementation and management of the People & Culture function. Responsibilities include strategic planning, budget recommendations, recruitment, employee relations, and ensuring compliance with employment laws. Engaging in team projects and promoting the hotel’s culture while fostering a collaborative environment are also key aspects of the role.

To qualify for the Director of People & Culture position at The Hoxton, Downtown LA, a candidate must possess at least four years of experience in a similar HR role, preferably within upscale or lifestyle hotels. Strong communication skills, problem-solving abilities, and a passion for hospitality are essential. Fluency in English and Spanish is also required, alongside a proven track record of leading and developing teams.

The Director of People & Culture plays a crucial role at The Hoxton, Downtown LA by championing the hotel’s values and promoting a fair, safe, and inclusive environment. They work to ensure that all team members feel empowered and engaged by implementing innovative training programs and fostering open communication, ultimately influencing the overall morale and performance of the hotel team.

At The Hoxton, Downtown LA, the Director of People & Culture will lead various projects aimed at enhancing the guest and employee experience. This includes developing performance management systems, implementing diversity and inclusion initiatives, and engaging in strategic hiring activities to attract top talent across the hotel brand. Creativity and collaboration are key components of these efforts.

The benefits package for the Director of People & Culture at The Hoxton, Downtown LA includes a competitive salary, ample paid time off, comprehensive insurance coverage, and the opportunity for professional development. Additional perks consist of free meals during shifts, a complimentary overnight stay upon starting, and access to discounts within the Ennismore family of brands.

When prioritizing tasks as a Director of People & Culture, it's vital to assess the urgency and importance of each responsibility, aligning them with the hotel's overall goals. Communication with management and team members ensures that critical issues are addressed first, while scheduled check-ins can help maintain focus on ongoing projects.

A compelling example is a mentorship program I implemented that paired seasoned employees with newcomers. This initiative fostered team bonding and enhanced employee retention by creating a supportive learning environment. Tracking progress and gathering feedback helped us refine the program for even greater success.

Diversity is integral to fostering creativity and innovation. As a Director of People & Culture, I would prioritize implementing inclusive hiring practices, celebrating diverse backgrounds, and providing targeted training to ensure that every team member feels valued and engaged within The Hoxton's unique culture.

I believe in a collaborative leadership style that encourages open communication and empowers team members. By fostering an environment where each individual's ideas and contributions are welcomed, we can create a motivated team that works cohesively towards shared objectives at The Hoxton.

Handling conflicts involves active listening and mediation skills. I ensure all parties feel heard, then guide them towards a solution that respects everyone’s perspective. Promoting healthy communication and providing conflict resolution training can lead to a stronger, more unified team at The Hoxton.

I have successfully implemented performance management systems that set clear expectations and encourage employee growth. Regular reviews and real-time feedback help drive performance, motivate employees, and align their goals with The Hoxton's broader mission.

Attracting talent involves a multi-faceted approach, including crafting compelling job descriptions, leveraging social media, hosting job fairs, and participating in local community events. Building strong employer branding that showcases The Hoxton's unique culture and benefits is crucial to drawing in prospective candidates.

Ensuring compliance with employment law requires consistent monitoring of local and federal regulations. Regular training sessions for management on updates, maintaining clear and accessible policies, and conducting audits will help foster a legally compliant environment at The Hoxton.

My approach to employee engagement involves regular surveys to gauge sentiment, implementing feedback-driven initiatives, and promoting activities that align with team interests. Creating opportunities for professional development within The Hoxton also plays a significant role in keeping employees motivated and engaged.

My extensive background in HR leadership, passion for hospitality, and commitment to fostering a positive workplace culture make me an ideal fit for the Director of People & Culture role at The Hoxton. I thrive in dynamic environments and am excited to contribute to The Hoxton's mission of creating exceptional guest experiences through a well-supported team.