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Inside Sales Representative - Analytical Instruments – Swedish speaker

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com

Have you ever considered using your scientific background in a different way? Looking for a new challenge where you can apply your skills in a commercial environment? Then this position is for you!

As our new Inside Sales Representative you will have the responsibility for selling Agilent Technologies products, solutions, and services to our valued customers across Chromatography (LC, GC, GC/MS, HPLC) and Spectroscopy (Atomic and Molecular). This includes instrument, software, and related accessories in a defined territory primarily through outbound and inbound sales activities via telephone, email and other digital methods.

Responsibilities include but not limited to:

  • Representing the company to the customers in all sales-oriented activities.
  • Focus on acquiring new customers, growing our wallet-share as well as retaining and growing an existing installed base of customers. These activities include quotations generation as well as all administrative tasks related to our internal systems.
  • Selling company consumable and instruments portfolio to end-user users in assigned territories, through multichannel inbound and outbound sales activities (phone, web chat, e-mail). Sales activities require technical knowledge of products and applications.
  • You will act independently but will also support a Field Sales team. Accountable to achieve team and individual sales quota.
  • For this position you will cover the Swedish market.

Qualifications

  • University Degree within Biological/Life Sciences (ideally biochemistry or analytical chemistry)
  • First experience in/ knowledge of analytical techniques such as Chromatography (LC, GC, HPLC etc…) and /or  Spectroscopy  in a similar position or as an end user
  • Experience in Sales is a plus
  • Full proficiency in Swedish, but also a good level of English (written and oral)

Apart from these more technical skills, you should also have:

  • Efficient communication skills: verbal, written and listening
  • Excellent time-management skills as well as being able to work under pressure
  • Cooperative and proactive approach to problem-solving
  • The ability to understand customer requirements and balance customer expectations with Agilent's business needs.
  • Proactive with a “can-do” attitude and a natural instinct to deliver the highest-levels of customer service
  • Comfortable with digital tools (webchat, e-mails, social media, teleconferencing etc.)

We offer:

  • An opportunity for you to grow within an excellent company to develop your skills
  • A dedication to work/life balance.
  • An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.
  • Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.
  • Flexibility in the workplace, where working from home will be possible up to 50% of the time.

Please apply at your earliest convenience with both curriculum and cover letter.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Sales
What You Should Know About Inside Sales Representative - Analytical Instruments – Swedish speaker, Agilent

At Agilent, we are passionate about advancing the quality of life through innovative technology and science. We're looking for a dynamic Inside Sales Representative for Analytical Instruments who speaks Swedish to join our remote team based in Sweden. In this exciting role, you will connect with our amazing customers, helping them discover and utilize our cutting-edge products and solutions in chromatography and spectroscopy. If you've ever wanted to shift your scientific expertise into a commercial setting, this is your golden opportunity! Your tasks will revolve around building strong relationships with clients through both inbound and outbound calls, emails, and digital communication. You'll be responsible for nurturing new leads while also taking care of our existing customers to ensure they get the best out of our offerings. Your scientific background, ideally in biological or life sciences, will come in handy as you'll need a strong understanding of products like LC, GC, and HPLC to effectively address customer inquiries. While some sales experience is beneficial, your enthusiasm for customer service, excellent time management, and proactive problem-solving will be key to your success. What’s great about this position is that you'll have the flexibility to work from home up to 50% of the time, allowing you to balance work and life perfectly. Join us in making a difference with Agilent as we support discoveries that lead to a better world!

Frequently Asked Questions (FAQs) for Inside Sales Representative - Analytical Instruments – Swedish speaker Role at Agilent
What are the primary responsibilities of an Inside Sales Representative at Agilent?

As an Inside Sales Representative at Agilent, your primary responsibilities include selling a wide range of Analytical Instrumentation products via telephone, email, and digital channels. You will develop relationships with new customers while also supporting existing clients, ensuring they fully utilize Agilent's Chromatography and Spectroscopy solutions. Your role will also involve generating quotations and handling the administrative tasks associated with sales activities.

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What qualifications do I need to apply for the Inside Sales Representative position at Agilent?

To apply for the Inside Sales Representative position at Agilent, candidates should have a university degree in Biological or Life Sciences, preferably in biochemistry or analytical chemistry. Familiarity with analytical techniques such as Chromatography and Spectroscopy is highly valued. Proficiency in Swedish and a good command of English are essential, and prior sales experience is an advantage.

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How can my scientific background help me as an Inside Sales Representative at Agilent?

Your scientific background will significantly enhance your capabilities as an Inside Sales Representative at Agilent. Understanding the technical aspects of our products in Chromatography and Spectroscopy will enable you to engage knowledgeably with customers. This technical insight will allow you to address customer inquiries and offer tailored solutions effectively, fostering trust and satisfaction in our offerings.

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What qualities does Agilent look for in a successful Inside Sales Representative?

Agilent seeks individuals who exhibit strong communication skills, both verbal and written, along with excellent time-management and problem-solving abilities. A cooperative and proactive approach is essential, as well as a readiness to deliver outstanding customer service. A positive attitude and comfort with digital communication tools are also crucial to thrive in the dynamic sales environment.

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Is remote work an option for the Inside Sales Representative role at Agilent?

Yes! Agilent supports a flexible working environment for the Inside Sales Representative position, allowing you to work from home up to 50% of the time. This enables you to maintain a healthy work/life balance while being part of an engaged and supportive team.

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Common Interview Questions for Inside Sales Representative - Analytical Instruments – Swedish speaker
How would you describe your sales approach as an Inside Sales Representative?

In your response, emphasize how you tailor your sales strategy to the specific needs of each customer. Highlight your use of active listening to understand client requirements and how you leverage your scientific knowledge to present solutions effectively.

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Can you share an experience where you successfully closed a tough sale?

When answering, outline the challenges you faced, the strategies you employed to address concerns, and how your persistence and understanding of the product helped you achieve a successful outcome.

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What sales tools or software are you familiar with that would help you in this role?

Mention any CRM systems or communication tools you have used in past roles. Explain how these tools helped you manage customer interactions and sales processes more efficiently.

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How do you prioritize your tasks when you have multiple customers to manage?

Discuss your organizational skills and the methods you use to manage your time effectively. Mention any tools or techniques you might implement to ensure all customer needs are met in a timely manner.

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Why do you want to work as an Inside Sales Representative at Agilent?

Your answer should reflect your interest in Agilent’s mission of improving quality of life through scientific advancement. Emphasize how your scientific background aligns with the work Agilent does.

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Describe a time you turned a negative customer interaction into a positive experience.

Provide a specific example highlighting your conflict resolution skills. Discuss what steps you took to understand the customer's perspective and how you resolved the issue effectively.

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How do you stay updated with industry trends and product developments?

Talk about your commitment to continued learning through webinars, industry publications, and networking within your field. This showcases your initiative and dedication to being knowledgeable in your role.

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What do you understand about Agilent's products in Chromatography and Spectroscopy?

Prepare by doing some research about Agilent's product lines and articulate how you can leverage your scientific background to support customers in using these products effectively.

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How would you handle a situation where a customer is unhappy with a product they purchased?

Your response should demonstrate empathy and a willingness to resolve issues. Discuss your approach to listening to the customer’s concerns, validating their grievances, and working on a solution that aligns with Agilent’s customer service standards.

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What can you bring to Agilent that sets you apart from other candidates?

Focus on any unique experiences or perspectives you have that relate to both sales and science, particularly in Analytical Instruments. Discuss your passion for customer service and how it translates into successful sales outcomes.

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EMPLOYMENT TYPE
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DATE POSTED
April 7, 2025

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