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Store Manager - Rockefeller

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

  • Develop and execute the store’s retail strategies
  • Local market knowledge of clientele base and brand competitors
  • Aware of business trends that relate to the success of the store
  • Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
  • Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

  • Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
  • Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
  • Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
  • Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

  • Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
  • Oversee and support execution of key operational and visual guidelines  
  • Champion strong visual standards for the salesfloor by leveraging business performance data
  • Support a safe work environment and efficient operation  
  • Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

  • Collaborate with cross-functional business partners to support organizational goals 
  • Is an Alo ambassador and creates a culture that aligns with our mission
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture
  • Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

  • 5+ years of retail or related industry leadership experience 
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Independent work ethic, time management skills, and personal accountability
  • Aligns with and embodies Alo’s Guiding Principles
  • Business owner mindset with an entrepreneurial spirit  
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

The Company’s Store Manager base pay ranges from $75,000- $90,000/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

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Average salary estimate

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What You Should Know About Store Manager - Rockefeller, Alo Yoga

At Alo, we're more than just a brand; we're a community driven by the principles of mindful movement. As the Store Manager at our Rockefeller location in New York, you will become the heart of our store, embodying our mission to foster a positive and inclusive environment. In this role, you'll take ownership of the business by leading a dynamic team to achieve sales and operational goals. Your responsibilities will include developing innovative retail strategies, overseeing daily operations, and ensuring that our visual standards reflect the quality our customers expect. You will mentor and inspire your team, promoting personal growth, accountability, and collaboration. With at least five years of retail leadership experience, you possess the keen business acumen needed to understand market trends and client needs. As a Store Manager at Alo, you will also enjoy a competitive salary ranging from $75,000 to $90,000, along with fantastic perks like employee discounts, a clothing allowance, and access to fitness classes. If you have an entrepreneurial spirit and a passion for customer service, this is the perfect opportunity to make a significant impact while being part of something special at Alo.

Frequently Asked Questions (FAQs) for Store Manager - Rockefeller Role at Alo Yoga
What are the main responsibilities of the Store Manager at Alo?

As the Store Manager at Alo, your main responsibilities will include leading your team to achieve sales and profitability goals, ensuring effective operational management, and creating a positive work environment that aligns with Alo's mission. You'll be tasked with developing retail strategies based on local market knowledge, managing important KPIs, and coaching your team to excel in their roles.

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What qualifications are necessary for the Store Manager position at Alo?

To qualify as a Store Manager at Alo, you will need at least five years of retail or leadership experience. Strong interpersonal and communication skills are essential, alongside a solid understanding of MS Office applications. An entrepreneurial mindset, a commitment to fostering a growth-oriented team environment, and an ability to manage a busy retail floor are key for success in this role.

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What is the work schedule like for the Store Manager at Alo?

The work schedule for the Store Manager at Alo requires open availability for varying shifts, particularly during peak times, including weekends and holiday seasons. You’ll need to be present during the company's Blackout period, which runs from Thanksgiving through the first week of January, as these are critical times for business.

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What benefits come with the Store Manager role at Alo?

As a Store Manager at Alo, you'll enjoy a variety of benefits, including a competitive salary, a generous employee discount on Alo products, free membership to Alo Moves with access to fitness classes, and participation in a 401K plan with company matching for full-time employees. Additional perks like monthly store incentives and wellness benefits are also part of the package.

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How does Alo support employees' professional development?

Alo is committed to the professional development of its employees, particularly in the Store Manager role. You will have access to training, performance management, and career progression plans which will help you harness your leadership skills while promoting a culture of accountability and growth within your team.

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Common Interview Questions for Store Manager - Rockefeller
How do you prioritize tasks as a Store Manager?

As a Store Manager, I prioritize tasks by evaluating the immediate needs of the store, aligning daily activities with strategic business goals, and focusing on high-impact areas that drive performance. I also ensure that the team is involved in the planning to foster accountability.

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Can you describe your approach to team leadership?

My approach to team leadership focuses on open communication, empowerment, and continuous development. I believe in fostering an inclusive culture where every team member feels valued and encouraged to contribute their ideas while receiving regular feedback and coaching.

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What strategies do you use to drive sales?

To drive sales, I analyze consumer trends and competitor activities to adjust our sales strategies. I also implement regular training sessions for the team, encouraging them to engage with customers and provide tailored product recommendations that meet customers' needs.

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How do you handle difficult customer situations?

In difficult customer situations, I first listen to the customer’s concerns without interruption, empathize with their feelings, and then work towards a solution that aligns with company policies while also addressing the customer's needs. This approach often turns a negative experience into a positive one.

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What methods do you use for team motivation?

I use a variety of methods to motivate my team, including recognizing individual and team successes with praise and rewards, providing opportunities for advancement, and creating a dynamic work environment where creativity and input are encouraged.

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How do you manage inventory in a retail environment?

I manage inventory through diligent tracking and data analysis, ensuring that we have optimal stock levels. Regular audits and communication with my team help to identify fast-selling items as well as those that may require markdown, keeping our inventory fresh and aligned with customer demand.

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How do you maintain the visual standards of the store?

Maintaining visual standards involves regular assessments of merchandise presentation, updating displays based on seasonality, and ensuring that the store layout promotes an engaging shopping experience. I collaborate closely with the Visual Manager to implement creative merchandising that represents our brand.

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What role does community engagement play in your management style?

Community engagement is crucial. I prioritize building relationships with local customers and businesses, hosting events, and participating in community initiatives, which not only enhances brand loyalty but also creates a vibrant atmosphere in the store.

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How do you handle employee conflicts?

I handle employee conflicts by first providing a safe space for both parties to express their views. I facilitate a discussion aimed at finding mutually acceptable solutions while reinforcing our company values and ensuring an inclusive culture.

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What strategies do you use to assess team performance?

I assess team performance through regular one-on-one check-ins, setting clear performance goals, and utilizing key performance indicators. Feedback from these conversations helps to gauge achievements and identify areas for improvement, fostering overall team growth.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

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DATE POSTED
April 4, 2025

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