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Visual Manager - The Summit Birmingham

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective: 

The Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s visual and product strategy to life in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

  • Oversee and support execution of key operational and visual processes 
  • Champion strong visual standards for the salesfloor by leveraging business performance data
  • Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
  • Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
  • Own visual direction from planning through executing to meeting company expectations, budgets, timeline
  • Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

  • Represent the business in meetings and on conference calls, in partnership with General/Store Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance 

People Leader 

  • Ensure that the Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

  • Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
  • Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

  • 3-5 years of retail or related industry leadership experience 
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Independent work ethic, time management skills, and personal accountability  
  • Aligns with and embodies Alo’s Guiding Principles
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift 

Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

Please also note, Visual Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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What You Should Know About Visual Manager - The Summit Birmingham, Alo Yoga

The Summit Birmingham is looking for a passionate Visual Manager to be a key part of the leadership team at Alo. If you thrive on creativity and believe in mindful movement, this is the role for you! As the Visual Manager, your main goal will be bringing Alo's vibrant visual and product strategy to life in the store, ensuring that every corner of the store is both welcoming and customer-ready. You’ll leverage your expertise in visual merchandising and product knowledge to lead your team and elevate the in-store experience while analyzing performance data to make impactful adjustments. From planning visual presentations to maintaining an inviting shopping environment, your role is dynamic and ever-changing. Your responsibilities will include overseeing the execution of visual processes, collaborating closely with the General Manager, and embodying Alo’s mission with a hands-on approach. Not only will you ensure we meet our operational goals, but you will also coach and develop your team, fostering a culture of accountability and creativity. To succeed, a background in retail leadership and a passion for creating beautiful spaces is essential! The perks of working with Alo extend beyond a fun work environment; you'll enjoy generous employee discounts, health benefits, a 401K with matching, and a monthly incentive bonus. Join us at The Summit Birmingham where we believe in transforming the studio's energy into an exceptional retail experience!

Frequently Asked Questions (FAQs) for Visual Manager - The Summit Birmingham Role at Alo Yoga
What are the main responsibilities of a Visual Manager at Alo?

As a Visual Manager at Alo, your primary responsibilities involve overseeing visual merchandising, ensuring the store is always customer-ready, managing the visual team, and collaborating with management to optimize product presentation. You will lead your team in executing visuals that meet Alo's brand standards while utilizing performance data to make informed business decisions.

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What qualifications are needed to become a Visual Manager at Alo?

To qualify for the Visual Manager position at Alo, candidates should have 3-5 years of retail or related industry leadership experience. You will also need working knowledge of Microsoft Office and strong interpersonal skills. Prior experience in visual merchandising and an understanding of retail analytics will be highly beneficial in this dynamic role.

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How can a Visual Manager impact the customer experience at Alo?

A Visual Manager at Alo plays a crucial role in creating an inviting atmosphere that enhances the customer experience. By effectively managing product placement and visual standards, the manager ensures that customers are engaged and inspired by the store's layout, which can lead to increased sales and customer satisfaction.

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What is the expected work schedule for a Visual Manager at Alo in Birmingham?

As a full-time Visual Manager at Alo in Birmingham, you are expected to have open availability and work variable shifts, including weekends and peak shopping times, particularly during the holiday season. This flexibility helps meet the needs of the business and ensures that the store can maintain its visual and operational standards.

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What are the benefits of working as a Visual Manager at Alo?

Working as a Visual Manager at Alo comes with numerous benefits including competitive medical, dental, and vision plans, a generous employee discount, a 401K with company matching, monthly store incentives, and the opportunity for free yoga classes. These perks contribute to an engaging and supportive work culture.

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Common Interview Questions for Visual Manager - The Summit Birmingham
Can you describe your approach to visual merchandising as a Visual Manager?

When answering this question, focus on your experience with creating impactful visual presentations. Discuss how you analyze sales data and customer feedback to shape your merchandising strategies, emphasizing the importance of aligning visual displays with brand identity and promoting a positive customer experience.

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How do you handle managing a team effectively in a retail environment?

It's important to convey that you promote open communication and accountability within your team. Share examples of how you've coached and motivated team members to achieve their goals, and discuss your approach to providing constructive feedback and fostering team development.

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What strategies would you employ to keep the store visually appealing and operationally efficient?

Demonstrate your understanding of balancing both aesthetics and functionality. Discuss strategies such as regularly reviewing product placement based on performance data, maintaining standards for cleanliness, and ensuring quick replenishment of stock to keep the store inviting for customers.

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How do you utilize sales metrics to inform your visual strategies?

Highlight your analytical skills by discussing how you track key metrics, like sales performance and customer engagement, to inform your merchandising decisions. You can explain how these insights guide your visual changes to drive conversion rates and enhance the shopping experience.

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Can you describe a time you had to adapt to a significant change in a retail environment?

Share a specific experience where you had to shift your strategies due to a change, such as a new product launch or organizational changes. Highlight how you remained flexible, focused on team communication, and ensured that visual merchandising aligned with the new direction.

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What do you consider when planning seasonal visual changes?

In your response, talk about the importance of understanding customer trends, seasonal color palettes, and products to promote effectively. Emphasize the need to adapt these elements to the store's unique atmosphere while considering the overall sales strategy.

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How do you ensure that your visual team aligns with the company's brand mission?

Discuss how you communicate the company’s mission clearly to your team, regularly involving them in discussions about brand values to ensure they reflect these in their visual work. Providing training sessions or team-building activities can also reinforce brand alignment.

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What role does feedback from customers play in your visual merchandising decisions?

Answer this question by explaining how you value customer feedback and observations, using them as a benchmark for your visual strategies. Talk about practical ways you've gathered feedback, such as surveys or direct customer interactions, and how you used that data to enhance the shopping experience.

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How would you approach training new team members in visual standards?

Outline your training strategy, emphasizing the importance of hands-on learning. Discuss creating training sessions that include both the theoretical components of Alo's visual standards and practical application to help new hires understand expectations thoroughly.

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How do you stay updated on the latest trends in retail visual merchandising?

Share your methods for keeping up with industry trends, such as attending workshops, following relevant publications, or networking with other professionals. Highlight how you apply this knowledge to enhance the store’s visual displays and keep them fresh and appealing.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

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