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Threat Data Analysis Center - Analyst

Ambient.ai is a unified, AI-powered physical security platform that helps enterprise organizations reduce risk, improve security operation efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies and multiple Fortune 500 organizations across various industries leverage Ambient.ai to unify their security infrastructure and significantly enhance their security posture.

The Ambient.ai platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to monitor and detect threats continuously in real-time. Ambient.ai does this while simultaneously decreasing false alarms by over 95%, allowing security teams to focus on legitimate threats. With Ambient.ai, companies can do more with less and prevent security incidents before they happen.

We were founded in 2017 by Shikhar Shrestha and Vikesh Khanna, experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft, and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), Allegion Ventures, SV Angel, Y Combinator, and investment angels like Jyoti Bansal, Mark Leslie, and Elad Gil.

Named on the YC Top Companies List 2021, 2022, 2023, and the Forbes Cloud 100 Rising Stars 2020, we are turning the impossible into the inevitable. We always seek passionate people who enjoy solving the most challenging problems with cutting-edge AI/ML.

Position Overview:

The Threat Data Analysis Center (TDAC) is the communications hub for all security and safety needs. The TDAC Analysts are responsible for access control, service requests, alarm monitoring, investigation, emergency response, escalation, deployment, and notification. The TDAC Analyst performs A.I.-assisted alarm response and escalation, working with internal and external teams, and must ensure that all actions taken, the information given, and the information received are documented appropriately. 

* This role is a 6-month contract position working in our Redwood City, CA office 

The impact you'll make:

  • Answer all forms of communication including, but not limited to, phone, e-mail, text, radio, etc. 

  • Analyze both raw and processed security event data to identify potential security incidents, threats, and vulnerabilities

  • Communicate effectively with the internal and external teams at the facility to ensure business continuity. Monitor and respond to notifications and alarms from all sources in a timely fashion

  • Interface with and, at times, manage others in a highly professional setting. Report issues or events utilizing appropriate tools. 

  • Address security/emergency or other critical operations appropriately. Contacting and communicating with local or remote Emergency Services providers 

  • Research threats and establish responses and best practices for site-specific operations

  • Document and report incidents or issues related to, but not limited to, security and safety

  • Work with internal engineering teams to assist in data collection and product testing

  • Establish efficient workflows and practices for new tools based on the evolving needs and capabilities

The amazing skills you'll bring to Ambient.ai:

  • Excellent oral and written communication skills

  • Excellent analytical and problem-solving skills

  • Works well in a team environment as well as independently

  • Able to communicate effectively between internal and external teams

  • Willingness and ability to learn new technical skills that will be required to properly execute procedures and communications

  • Above-average computer proficiency

  • Strong analytical and problem-solving capabilities

  • Ability to multi-task while remaining detail-oriented

  • Willingness and ability to learn new technical skills that will be required to properly execute procedures and communications

  • Must be COVID vaccinated by the start of your employment to ensure the safest possible work environment for co-workers and our customers

  • Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts

  • Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules

Why join us:

  • We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible 

  • We have an impressive customer roster of F500 companies, including Adobe, VMware, and SentinelOne

  • Our employees will tell you, as they told us in our latest engagement survey -  they are proud to work for Ambient.ai, and they are given the autonomy to do their best work, they find their peers highly collaborative, and they have high confidence in the Company’s leader, they believe in Ambient’s mission, vision, and values and in our ability to succeed over the next 3 years

~~~~~~~~~~~~~~~

We at Ambient.ai take a market-based approach to pay, and pay may vary depending on multiple factors. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, market conditions, and internal parity. 

Base salary is just one component of our total rewards package. As a fast-growing start-up, our regular employees are also granted stock options and an opportunity to succeed when Ambient.ai succeeds.  As a young start-up with product market fit, our stock upside is substantial and a large part of our total rewards strategy. 

The pay scale below represents the starting base salary range we expect to pay for this position and is subject to change*: 

SF Bay Area:  $24/hr

Ambient.ai is proud to be an Equal Opportunity Employer.  Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.

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What You Should Know About Threat Data Analysis Center - Analyst , Ambient.ai

Joining Ambient.ai as a Threat Data Analysis Center - Analyst in our Redwood City office means becoming a pivotal part of a dynamic team focused on redefining physical security through cutting-edge AI technology. At Ambient.ai, we’re passionate about leveraging artificial intelligence to enhance security operations, reduce risks, and prevent security incidents before they occur. In this role, you will be responsible for monitoring alarms, analyzing security event data, and communicating with various internal and external teams to ensure the safety and security of facilities. You’ll answer communications through multiple channels, investigate potential threats, and document all actions taken to maintain a detailed record of incidents. A knack for problem-solving and strong analytical skills will serve you well as you work closely with engineering teams to assist in data collection and testing. Our ideal candidate will be detail-oriented, possess excellent communication abilities, and thrive in both team and independent settings. If you enjoy addressing security challenges and are eager to learn, Ambient.ai is the perfect place to grow your career. The opportunity to work in a collaborative environment, contribute to an innovative company backed by industry leaders, and engage with Fortune 500 clients makes this position a unique gateway to advance in the evolving field of physical security.

Frequently Asked Questions (FAQs) for Threat Data Analysis Center - Analyst Role at Ambient.ai
What are the responsibilities of a Threat Data Analysis Center - Analyst at Ambient.ai?

As a Threat Data Analysis Center - Analyst at Ambient.ai, you will handle various critical responsibilities including monitoring alarms, conducting real-time data analyses to identify potential security threats, and maintaining effective communication with both internal and external teams. Your role will involve documenting incidents, responding to service requests, and working collaboratively to ensure business continuity.

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What skills are required for the Threat Data Analysis Center - Analyst role at Ambient.ai?

To succeed as a Threat Data Analysis Center - Analyst at Ambient.ai, candidates should possess excellent oral and written communication skills, strong analytical problem-solving skills, and a keen attention to detail. Familiarity with technical systems is a must, and a willingness to learn new skills will be important for executing communication procedures effectively.

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What kind of work environment does the Threat Data Analysis Center - Analyst position offer?

The Threat Data Analysis Center - Analyst position at Ambient.ai is set in a collaborative and innovative environment, where teamwork and independence are valued equally. Employees are encouraged to engage in problem-solving discussions and supported in their professional growth, contributing to a culture where everyone is proud to work.

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Is the Threat Data Analysis Center - Analyst position full-time?

The Threat Data Analysis Center - Analyst position at Ambient.ai is a 6-month contract role. This allows you the opportunity to immerse yourself in our unique AI-driven security solutions while also offering the potential for future opportunities within the organization, depending on performance and business needs.

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What are the benefits of working as a Threat Data Analysis Center - Analyst at Ambient.ai?

Working as a Threat Data Analysis Center - Analyst at Ambient.ai not only provides the chance to work with advanced AI technology but also offers competitive pay, stock options, and the opportunity to be part of a rapidly growing startup with an impressive portfolio of Fortune 500 clients. You will be part of a team that genuinely aims to reshape the physical security landscape.

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Common Interview Questions for Threat Data Analysis Center - Analyst
How would you respond to a security alert as a Threat Data Analysis Center - Analyst?

In responding to a security alert, it's crucial to stay calm and follow established protocols. First, assess the nature of the alert through available information. Communicate promptly with internal teams to confirm the situation, documenting any findings efficiently. Your ability to analyze data swiftly and accurately will aid in determining the appropriate escalation level or response required.

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Can you describe your experience with data analysis tools relevant to the Threat Data Analysis Center - Analyst role?

When discussing your experience with data analysis tools, highlight specific software or systems you've used in previous roles, detailing how they were applied in identifying security threats. Emphasize your analytical mindset and willingness to adapt to new technologies, as this is vital in the ever-evolving field of security.

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What techniques would you use to monitor security systems effectively?

Effective monitoring of security systems involves leveraging AI tools to analyze data patterns while maintaining a proactive approach. Discuss the importance of utilizing real-time data analytics to identify potential red flags, and explain your methods for staying focused and organized under pressure.

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How do you ensure communication with internal and external teams is effective?

Effective communication is key in this role. It's important to establish clear communication protocols, ensure everyone is aware of their responsibilities, and utilize varied methods of communication (like emails and direct calls) based on urgency. Highlight your experience in coordinating teams during security events to showcase your communication skills.

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How would you handle a situation where a false alarm occurs frequently?

Addressing frequent false alarms requires a thorough investigation. You should identify the source of the false alarms through data analysis and collaborate with technical teams to adjust sensitivity settings or equipment placements. Your ability to problem-solve and work with various teams will be crucial in reducing false alarm incidents.

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Describe a challenging situation in a previous role and how you handled it.

Sharing a specific challenging experience illustrates your problem-solving capabilities. Discuss the issue, your thought process in analyzing it, and the lean towards teamwork or collaboration to resolve the challenge. Highlighting specific outcomes, such as reduced incidents or improved communication, will enhance your answer.

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What motivates you to work in security technology?

Motivation in security technology often stems from a desire to protect people and assets. Discuss what aspects of security, like the challenge of addressing evolving threats or the innovation of AI technology, excite you. This connection will show your passion for the field and align with Ambient.ai's mission.

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How do you prioritize your tasks when multitasking in a fast-paced environment?

Prioritizing tasks in a dynamic environment involves assessing urgency and importance. Explain your method for ranking tasks based on immediate security concerns versus longer-term projects, conveying your ability to maintain a detail-oriented approach while adapting to changing situations.

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What steps would you take to document an incident in security analysis?

When documenting an incident, begin with a clear description of the event, details of the circumstances surrounding it, and any actions taken. Be thorough and objective, emphasizing the importance of accurate documentation for future analyses and decision-making processes, which is essential in the role of a Threat Data Analysis Center - Analyst.

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Why do you want to work for Ambient.ai as a Threat Data Analysis Center - Analyst?

Expressing a passion for Ambient.ai's mission and values will resonate well. Talk about how the innovative use of AI technology excites you and resonates with your professional goals. Sharing specific desires to contribute to security advancements in collaboration with a talented team further strengthens your motivation.

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When you join Ambient, you join our Mission to prevent every security incident possible. Your work has the potential to save human lives. We are already working in top schools, retailers, museums, and enterprise companies across the globe. We a...

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DATE POSTED
March 13, 2025

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