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Phlebotomist-Full-time Days MF

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

This is a full-time, 36 hours per week, phlebotomy position at McHenry Hospital.

Will have a varied schedule as follows:

Week One: Monday 7am - 3:30pm, Tuesday 7am - 3:30pm, Wednesday 6:30am - 3pm, Thursday 6:30am - 3pm, Friday 6:30am - 3pm.

Week Two: Monday 7am - 3:30pm, Wednesday 6:30am - 3pm, Thursday 6:30am - 3pm, Friday 6:30am - 3pm, Saturday 7am - 12pm.

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. 

The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills.  The phlebotomist must have the ability to function as part of a highly effective team that consistently puts “Patients First”. 

The Phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval and lab reception/clerical duties and functions. 

Responsibilities:

  • ​​Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures.  
  • Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. 
  • Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols and procedures.   
  • patient communication model and provides appropriate post-phlebotomy patient care.   
  • Processes specimens in a timely manner to ensure stability and integrity of samples including: labeling, centrifuging, aliquoting, freezing and packaging specimens for transport in accordance with established protocols and policies.   
  • Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager. 
  • Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results as appropriate 
  • Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care 
  • Maintains a safe work environment, holds self-accountable for safe work practices; including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste. 
  • Performs lab-related clerical duties include but not limited to order entry, verification of test result receipt, patient information retrieval as well as utilization of email, medical record systems, handheld and desktop devices, ordering and maintaining supply inventory, filing and sanitizing equipment as necessary 
  • Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes. 
  • Adheres to continuing education expectations; completes and signs-off on competency assessments 
  • Demonstrates the value of teamwork on a consistent basis; interacts with and assists others in a professional manner  
  • Applies critical thinking, sound decision making and judgment to investigate and resolve challenging situations 
  • Complies with all organizational policies regarding ethical business practices.  
  • Performs other duties as assigned  

Qualifications

Required:

 

  • High School diploma or equivalent. 

  • Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. 

Preferred:

  • Experience performing phlebotomy on a broad range of patient’s types. 

  • Experience with processing lab specimens, transferring specimens, and handling a centrifuge. 

  • Familiar with medical EMR systems. 

  • Knowledge of medical terminology. 

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

$45000 / YEARLY (est.)
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$50000K

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What You Should Know About Phlebotomist-Full-time Days MF, Northwestern Memorial Healthcare

At Northwestern Medicine, we believe that every patient interaction matters, and as a Phlebotomist, you’ll be at the forefront of this mission! Located at our McHenry Hospital, this full-time position offers you a unique opportunity to provide exceptional phlebotomy services while being part of a caring team. Your role will include performing venipuncture and specimen processing across various patient demographics, ensuring top-notch patient care and safety through the AIDET model. With a balanced schedule that blends your work-life priorities, you’ll enjoy 36 hours per week split across various morning and afternoon shifts. Communication and teamwork are key, so you’ll engage with patients, physicians, and colleagues to uphold our standards of excellence. Plus, as a member of Northwestern Medicine, you can count on competitive benefits like tuition reimbursement, loan forgiveness, and a 401(k) matching plan. If you have a passion for healthcare and meet the qualifications—including a high school diploma and phlebotomy certification—this could be the perfect job for you! Join us in our quest for better healthcare, and let’s make a difference together!

Frequently Asked Questions (FAQs) for Phlebotomist-Full-time Days MF Role at Northwestern Memorial Healthcare
What are the responsibilities of a Phlebotomist at Northwestern Medicine?

As a Phlebotomist at Northwestern Medicine, your primary responsibilities will involve performing phlebotomy and other lab specimen collections, ensuring patient safety through proper techniques, and efficiently processing specimens. You’ll also be handling order entry, patient communication, and various lab-related clerical duties. Your role is crucial in maintaining the integrity of samples and in supporting the overall healthcare process by communicating effectively with the healthcare team.

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What qualifications are necessary to become a Phlebotomist at Northwestern Medicine?

To qualify for the Phlebotomist position at Northwestern Medicine, candidates must possess a high school diploma or equivalent along with a phlebotomy certification from a nationally recognized organization or training from a medical institution. While not mandatory, experience in phlebotomy within a healthcare setting and familiarity with medical EMR systems are preferred, giving candidates an edge in a competitive field.

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Is training provided for the Phlebotomist position at Northwestern Medicine?

While a phlebotomy certification is required for the Phlebotomist position at Northwestern Medicine, new hires often receive orientation and additional training specific to our protocols and systems. This ensures that you are well-prepared to perform your role effectively and meet our standards for patient care and safety.

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How does Northwestern Medicine support the career growth of its Phlebotomists?

Northwestern Medicine values the growth and development of its employees. As a Phlebotomist, you’ll have access to ongoing education opportunities, including workshops and seminars, and we encourage participation in competency assessments. Additionally, we offer benefits like tuition reimbursement to support further education, ensuring that you can advance in your healthcare career.

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What is the work schedule like for a Phlebotomist at Northwestern Medicine?

The Phlebotomist role at Northwestern Medicine involves a varied work schedule of 36 hours per week. Your shifts will rotate between mornings and afternoons, with some weekends. For instance, one week you may work Monday through Friday, while the next could include Saturday mornings. This flexible scheduling helps you maintain a healthy work-life balance while delivering quality care to our patients.

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Common Interview Questions for Phlebotomist-Full-time Days MF
Can you describe your experience with venipuncture?

When answering this question, emphasize your training and hands-on experience with venipuncture, detailing the various patient demographics you've interacted with. Highlight any special techniques you've mastered and your commitment to ensuring patient comfort and safety.

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How do you handle nervous or anxious patients?

It's important to showcase your communication skills and empathy. Discuss an experience where you successfully eased a patient’s fears, sharing techniques like introducing yourself, explaining the procedure clearly, or using calming language.

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What steps do you take to ensure specimen integrity?

Explain your knowledge of specimen handling and processing protocols, emphasizing the importance of timing, labeling, and proper transport. Demonstrating your attention to detail and thoroughness will resonate well.

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How do you prioritize multiple tasks in a busy lab setting?

Discuss your organizational skills and how you assess urgency based on patient needs and test requirements. Provide an example of a time you effectively managed your workload while maintaining high standards of patient care.

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What is your experience with electronic medical record systems?

Share your familiarity with EMR systems, including specific software you've used. Mention how you use these tools for order entry and patient information retrieval to ensure accurate data management in the lab.

Join Rise to see the full answer
How do you ensure compliance with safety and ethical standards?

Discuss the protocols you follow to adhere to safety and ethical guidelines, such as proper disposal of biohazard waste and communication of any issues. Highlight your commitment to patient safety and ethical practice as core values.

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Can you provide an example of how you worked as part of a healthcare team?

Share a specific instance where collaboration with colleagues improved patient outcomes or streamlined processes. Emphasizing teamwork demonstrates your ability to contribute positively to the work environment.

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How do you stay current with phlebotomy practices and advancements?

Mention your initiatives for continuing education, such as attending workshops or reading industry publications. Your commitment to lifelong learning shows a proactive approach to your professional development.

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What do you consider the most challenging aspect of being a Phlebotomist?

Be honest about the challenges you face, whether it’s dealing with difficult patients or ensuring specimen integrity under time constraints. Follow your comment with strategies you use to overcome these challenges.

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What motivates you to excel in your role as a Phlebotomist?

Discuss your passion for patient care and how knowing your work impacts patients’ health outcomes drives you. Sharing this enthusiasm helps interviewers see you as a committed team member who aligns with Northwestern Medicine’s values.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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March 17, 2025

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